Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Troubleshooting

If your device is not functioning properly try visiting our troubleshooting page.

Additional Information

Intel official webpage for an included processor

Asus offical page for the device

Ram and SSD replacement options from crucial

In depth review of the laptop by notebookcheck.net

Background and identification

Appearance

The Asus Q500A comes in a metallic black paint with the Asus symbol engraved at the top in metallic silver. The device has a screen size of 15.6 inches and weights approximately 5.7 pounds. The left side of the device includes 2 USB ports, a Kensington security lock, a HDMI port, a LAN internet port, a DVI port, and air vents. The right side of the device includes 1 USB port, the power plug in, ports for headphones/microphones, and a disc drive.

Hardware

The difference between this device and other similar devices would be the included hardware. The operating system for all models of the same generation will be Windows 8.

Our model of the device came equipped with an Intel i5-3230M processor. Other models will have other mobile Intel cpu's. More information can be found by searching for your exact product model found on a sticker on the bottom of the laptop. This will give you the most accurate information about the included hardware. Further information about the processor, including the integrated graphics can be found on Intel's official website.

Our model of the device came equipped with a 750 GB mechanical hard drive that runs at 5400rpm. It is a standard 2.5 inch sata or 7 mm device. It is important when purchasing a replacement hard drive or solid state drive to make sure it is of a similar size.

Our model of the device has 6GB of DDR3 RAM and has 802.11n WiFi and Bluetooth.

Our model of the device includes a 1366x768 resolution screen. Other variants of the device will come equipped with screens up to 1920x1080 resolution and may or may not be equipped with touchscreen technology.