Dell XPS 15 9575 Speaker Replacement

Written By: Luke Rice

Comments: 15

Difficulty

Moderate

Steps

Time Required

35 - 55 minutes

Introduction

If you're experiencing issues with sound quality or no audio output from the speakers of your Dell XPS 15 9575 2-in-1 laptop, this guide will assist you in replacing the speakers.

The pair of speakers in your Dell XPS 15 9575 are responsible for producing audio output. Over time, they can degrade due to wear and tear or suffer damage from various factors, leading to distorted audio, crackling sounds, or complete silence.

Before proceeding with the replacement, it's important to diagnose the problem causing the audio issue accurately. If you're unsure about the root cause of the issue, it may be useful to download the Realtek High Definition Audio Driver on the Dell website before attempting to replace the hardware.

By following this guide, you'll be able to restore the audio functionality of your Dell XPS 15 9575 2-in-1 laptop and enjoy an optimal media experience once again.

Before you begin this repair, turn off your laptop and unplug it from the charging adapter.

Tools

Parts

Dell XPS 15 9575 Battery

Step 1

For your safety, please make sure the device is powered off and the A/C adapter is unplugged.
Use your T5 Torx driver to remove all eight 3.2 mm screws holding down the back panel.
Wedge an opening pick between the back cover and the base of the board, then slightly lift the tool to pop the clips on the back cover off.

I found it quite tough to make the initial pick insertion. The easiest point for me was on the rear edge of the laptop just to the outside of the hinge.

The screws were all same size so no need to remember which came from where.

Mr Mac - 07/12/20

Step 2

Make sure all screws are removed before you lift the panel to prevent any damage from occurring.
Remove the bottom cover from the device when all sides are free.

Step 3

Use the Phillips #0 screwdriver to remove all four silver 3.2 mm screws fastening the interconnect cable.

There is an off/on switch for the battery to the right of the SSD. You can see a diagram of it on the battery picture above. It advises to turn it off before working with the battery.

AtotheJ -

Turn off the internal power as AtotheJ suggests. I did not have to remove or touch the fan as the interconnect cable came loose easily.

bubba -

Step 4

Carefully wedge the plastic opening pick between the fan and the interconnect cable.
If this position does not release the interconnect cable, slide the opening pick along the edge until it is completely free.
Remove the interconnect cable.

I have a different cable on my XPS 15 2 in 1. The fan covers were not attached to the cable and remained in place. So only the long thin strip was removed and it came of very easily

Mr Mac - 07/12/20

On my 9575, I couldn’t get the entire fan cover off but realized it wasn’t necessary as I was able to get access to the battery connector by just removing the four screws above and moving the bottom section out of the way.

AtotheJ -

In fact, per Dell user manual, thats the sure way to break the very tiny plastic parts of the fan cover. I did it, now I regret. I cannot unhear the small creak due to void space, and un-feel the light wobbling while typing on the top part of keyboard

Aurel A -

Step 5

Use the nylon tweezers to remove the interconnect pins from each of the circuit boards.

Step 6

Use the Phillips #0 screwdriver to remove all eight 6.4 mm screws from the battery.

One of the screws was stripped on my laptop (the one between the fans) and rotated without releasing. I had to remove the other 7 and the battery cable and carefully lift up the battery while undoing the screw to try to pull it out. Thinking about it afterwards, maybe the location in the base that is was screwed into had snapped away rather than the thread being stripped which was why extracting was so problematic.

Mr Mac - 07/12/20

On my laptop. The J1 was a better fit for the screws. I almost stripped on with the j0.

michael Estrada -

Same situation for me. Battery screw heads are Phillips1 not Phillips0.

jasonlbailly -

Step 7

Use a plastic opening pick to pry the black battery cable away from its silver adapter.
Hold the pick at 35 degrees from the computer and push towards the battery to remove the cable from its socket.
Do not push straight into the battery cable as this could damage the adapter.
When you disconnect connectors like these, be careful not to dislodge the small surface-mounted components surrounding the socket.

Study the connector on the new battery carefully and the large photos in this guide so you know which bit to push in which direction. The connector was in very firmly so you have to apply reasonable force very carefully as you must avoid slipping and damaging the motherboard components. I had to try a few different techniques as pushing just the small black plastic rectangle as shown was doing nothing. I found grabbing the sides of the cable with my fingers and wiggling side to side a little helped.

Mr Mac - 07/12/20

This connector doesn’t come out easy. Have no idea how the person removed it with the pick as the little plastic rectangle on mine broke easily. What worked for me was to remove all the screws holding the battery so that it’s free. Remove the battery so that’s it’s free and then pull by wires as close to the connectors as you can. It came out easy this way.

AtotheJ -

Definitely study the connector. I found the best way was to remove the battery and gently pull directly away from the connector. The little “T” has 2 pins underneath so you should not put pressure on it. Remember to turn the power switch back to the “On” position before closing the case.

bubba - 25/11/21

Removing was quite easy by first lifting battery then pulling the cable. Installing difficult, best was to gentle press with the pick step by step left and right.

Aöbert -

Step 8

Use a plastic opening pick to separate the battery from the device.
Lift the battery straight up and remove it when it is completely separated.

The last bullet seems redundant since the conclusion says the same thing

Markus Eldridge - 25/10/19

The most difficult part of this for me was inserting the new battery cable. This will depend on who manufactured the replacement. It was very stiff and I used a spudger on either side of the connector bit by bit - i.e. push the left side in a bit, then the right side, and repeat until it was fully in. Again, be careful not to gouge the motherboard and don’t cut into the outer cable in the connector.

The cable was a bit too long on my replacement and curved upwards proud of the battery. I was hoping that pushing down best I could and reassembling would not cause a problem but now the right mouse click on the mouse pad is very stiff and only just works. I think I’ll live with it rather than open up again as I’m just happy that the laptop still works and has a battery that has a decent life.

Mr Mac - 07/12/20

Step 9

Use the Phillips #0 screwdriver to remove a single 1.7 mm screw securing each speaker.

Step 10

Use the point of a spudger to push on alternating sides of the connector to "walk" it out of its socket and disconnect the speaker cable from the I/O board (also known as the daughterboard)..
Don't pull on the cables.
It may take a lot of alternating before the connector comes out.
To reconnect the cable, align the connector and use a spudger or clean fingernail to push it fully into the socket.
Don't push on the cables themselves, or you may damage the connector.