HP Stream 11-d020nr Keyboard Replacement

Written By: Spenser Mason

Comments: 3

HP Stream 11-d020nr Keyboard Replacement

Difficulty

Moderate

Steps

Time Required

5 - 10 minutes

Introduction

Sometimes your keys may get sticky and impair your use of the laptop. So you may need to replace the keyboard. However, you should be careful when removing any parts from the laptop, as many parts are attached to other parts by wires. Applying too much force when removing components may damage these wires. Also, many of the connections are just melted plastic which means it may sound like you're breaking the device, but it's necessary to get the device open. Always use caution to avoid unnecessary damages as well.

Tools

Step 1

Before disassembly, unplug and power off the Stream 11.
Pry off the two elliptical rubber inserts (one in each corner).
Pry off the two circular rubber inserts below the removed elliptical inserts (one in each corner).

Step 2

Remove the eleven 5.6 mm Phillips #00 screws.

Step 3

Turn the computer upright and lift the screen.
Carefully use a spudger to pry the plastic keyboard cover from the base.
When using the metal spudger, be careful not to press into the components underneath the keyboard cover. If possible, use a standard spudger or plastic opening tool to remove the keyboard cover.
Work the spudger around the cover to release the clips attaching the cover to the base.
Be patient when removing the cover, as there are many clips and it may take some time.

How do i connect my mouse to the laptop

Madeline Rios - 07/11/18

Step 4

Disconnect the cable connecting the ClickPad to the base.
Remove the plastic keyboard cover.
The cover is attached to the ClickPad by a cable. Be careful not to lift the cover too far so you do not damage this cable.

The character who made this tutorial shows in a couple of these pictures he/she destroyed the keyboard/top bezel. The keyboard is NOT meant to be detached from the mouse bezel, he/she popped every single chassis mounted plastic rivet that keeps every keyboard key centered within their hole in the bezel. In othe rwords mounting that prevents key malfunction. I haven't seen a keyboard detachable bezel in laptop design since the late 2000s.

Shawn Gaylord - 06/04/22

Step 5

Tilt the top of the keyboard plate up until you separate it from the base.
Tilt the keyboard toward you slowly but do not remove it, it is still connected with ribbon cables.

Step 6

Lift up the retaining flaps on the ZIF connectors securing the two keyboard ribbon cables.
After disengaging the connectors, gently unplug both ribbon cables.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Author

Spenser Mason

Member since: 04/02/16

1763 Reputation

One comment

This repair is disingenuous and misleading. The computer used in these photos was previously worked on. All of the pictures and instructions in Step 4 and Step 5 prove this. In those pictures the keyboard is a physically separate piece from the plastic top case. This is NOT how this computer is assembled. In fact the keyboard is plastic welded to the top case. The top case does not separate from the keyboard as seen in Step 4 and Step 5. You need to fully remove the top case (which contains the keyboard and trackpad), disconnect three cables, remove a large copper support and a small black plastic support, peel off a big sheet of plastic and graphite insulation tape, then cut about 25 plastic welds that hold the keyboard support to the top case. Only then you can separate the keyboard from the top case.

Steve - 12/11/23