Introduction

Guide for the 2019 Lenovo Flex 14API (Ryzen 3500u).

How to change / upgrade RAM, SSD, WiFi module.

Lenovo has teardown videos published, but they don’t look to be for this exact model (https://support.lenovo.com/ca/en/solutio...)

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    • Shut down system and remove everything plugged into laptop.

    • Make sure you have a T5 Torx screwdriver and a couple spudgers or credit cards to pry the body off.

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    • There are ten screws, all are the same thread and length. No screws are hidden under feet or warranty stickers.

    • The screws at the bottom are on an angle

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    • It's a little difficult, but once you've got the screws odd you can start to pry the back off.

    • I started with the section of the hinge by the power plug, then left the card there to hold it open.

    • After that I used a second card to pry the rest of the hinge section open, and then worked my way around the sides of the laptop.

    • Once you've got it worked around, the back will pop right off. There's no adhesive holding it together.

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    • Before doing anything else to the laptop, unplug the battery.

    • The connector is difficult to work off (do not pull it out by the wires). The best way I found was to work it off by pushing on alternating sides (firmly, but controlled). I just used my screwdriver.

    • Once it's unplugged, press and hold on the power button for a few seconds to drain any residual power.

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    • On the right are the four soldered DRAM modules. Interestingly, they (and the Ram stick) are both rated for 2666 mhz, but the bios locks the speed to 2400mhz.

    • The stick is under the metal box on the left. I have no idea what the box is for.

    • The box is held in by friction clips. It's tricky, but if you pull straight up it should just slide off.

    • Once you have the box pulled off, you can remove the ram. It is held in by two metal clips - push these outwards and it'll pop up so you can pull it out.

    • To replace the ram, slide it in at an angle until the gold contacts are almost covered. After this, you should be able to push it down and the clips will snap it back into place. If the clips aren't doing this, it's not in the slot far enough.

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    • The SSD is a regular ol' m.2 slot. You do have to peel back the Lenovo sticker in order to unscrew it (Phillips). It doesn't say anything about warranty void if removed on the sticker, but remove at your own risk.

    • The SSD is a Samsung 961. Decent enough module. It is single sided, so I'm not sure if the standoffs will cause compatibility issues with double sided modules. The standoffs are plastic, so could be filed down if absolutely necessary.

    • There should be enough room for those thin "sticker" heatsinks, but not for anything more than a mm or two.

    I seem to be having trouble getting an answer to this, but does this laptop also include a bay for a 2.5 SATA drive?

    Andrew -

    No, the only storage is the single nvme m.2 drive.

    Jason -

    I accidentally teared off the ssd screw sticker, do you know where I can a replacement for it?

    ben Njoroge -

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    • The WiFi module is underneath a ribbon cable. To pull it back, flip up the white latch and it'll come right out easily. (Do not attempt to remove it without first lifting the latch).

    • I have no idea what module this. Device manager in windows says it's a Realtek.

    • To upgrade it or replace it, you just need to remove the black pad, unscrew the screw underneath, and disconnect the antennae. After that, it should come out like the m.2 drive.

    The WiFi adapter is a Realtek RTL8822BE, compatible with 802.11a/b/g/n/ac WiFi, according to lspci on Linux

    TheSola10 -

Conclusion

Not a super difficult laptop to work on, particularly for the size. Expandability isn’t fantastic, but they don’t make it artificially hard to upgrade or replace what there is.

Jason

Member since: 01/08/19

755 Reputation

23 comments

Excellent instructions. i couldn’t get the battery unplugged, Then I saw your method. Tried it and 30 seconds later it was done. Many thanks.

Zydecoman -

Nice work on the easy to follow instructions, completed the task of replacing memory in under 20 min. I use the SD card slot which does not allow full insertion so it sticks out and must be taken out after each use in order not to have it fall out easily, wish there was a mod for that issue .

kjm -

Any idea what webcam is in this little bugger? I’ve been trying to get the camera working under Linux Mint 19.3, and am having no luck, so far.

Brian “Retina Burner” Turner -

Sorry, the webcam is in the display, and that's a little beyond where I want to take apart my daily driver. Lenovo publishes their repair guides publicly, but you'll have to go digging through them to find it. Even then, I don't think they publish what the part is, just their sku for ordering a replacement.

Jason -

On my model (14API 81SS000DUS) the webcam is an IMC Networks (USB 13d3:56b2) and works perfectly fine under Arch Linux, kernel 5.x

TheSola10 -

Good Work, Do you know how match ram there is in the slot? in the 12gb ram configuration?

shahar y -

Thanks - it should be an 8gb stick, since there's 4gb soldered onboard.

Jason -

I have the exact same model and upgraded the RAM and wifi card successfully, however I wanted to reset the BIOS for the timings and I absolute do not see a CMOS battery anywhere. Don't see it in your teardown either, which looks identical. Any clue? I'm lost.

Whit Ladue -

Unfortunately I'm not sure… it's possible it's tucked away under something and connected by a wire? I've seen that before, and you can see it in Lenovo's demo teardown video (though that's a different model).

Also, if you don't mind my asking, what do you mean by reset the timings? Resetting the memory timings?

Jason -

This worked very well. Thanks for the info! I managed to upgrade my drive, and now I know how to upgrade the RAM down the line. I just bought one of these and I love it!

f688xt6 -

Thanks! Happy I could help!

Jason -

So looking at the Max ram for the Flex-14API, it says it’s 8GB. So that us the 4GB soldered + 4GB stick. So what did you upgrade it to? Can you really put a 16GB stick and make it 20GB altogether? Would that work?

Thanks!

Ivan Vujadinovic -

You can absolutely do that. It cuts your memory bandwidth in half, but I haven't noticed much of a negative effect in gaming or any other task. The only thing I noticed was much more consistent performance when running low on ram (for example, Kerbal Space Program with lots of mods or a lot of chrome tabs + other tasks).

Jason -

Awesome! I have the 8GB now as mentioned, and the PC is struggling with multiple Chrome tabs open over time. So I need to restart it every day or two. Not gaming with it, only running chrome for the most part and some simple video editing every once in a while.

Can you elaborate a bit more as to what do you mean when you say you noticed a much more consistent performance when running low on ram? Like its not freezing, and just slow?

Thanks so much for the info!

Ivan Vujadinovic -

Whereas before when ram started running out, I'd have tabs crash, random freezing and slowdown, fps drops to single digits in some games, now ram usage doesn't really impact my performance.

I did some benching, and my firestrike and night raid scores actually improved by a couple percent compared to before (possibly due to driver uodste? I'm not sure why), so I would say the benefits are well worth it, and the downside is unnoticeable if it exists. Just make sure to match the memory as best you can (Crucial is Micron's consumer brand, so stick to them, and if possible try to look up the actual chips on the board and match the stick you buy to them. Or just get a stick that's above spec, like 2666 cl16, and know it won't run at that speed.)

Jason -

Thanks so much for elaborating, makes perfect sense now! Will get the right stick and do the swap ASAP :)

Thanks Jason!

Ivan Vujadinovic -

You're very welcome Ivan :)

Jason -

my keyboard seems to need replacement. Can you do a video on that process for this model?

Johnny RB -

This is my daily driver, and I'm not comfortable doing that myself if it's not a necessary repair.

Youre welcome to make a video of it and do you're own guide for that aspect - Lenovo's support videos may help you through it: https://support.lenovo.com/ca/en/solutio...

Jason -

Do you know how to replace the keyboard or point me in the right direction?

DrewB1023 -

How do you remove the battery, two of the screws are regular phillips, two seem to have a dot in the middle, like a security screw.

Kevin M Cooper -

It's been a very long time, but I believe those need T5 security Torx bits.

Jason -

very helpful only now the hinge broke and pulled the antenna out of the clips under the black pad over the wifi card now and I only have one bar by the modem to connect to wifi. Think if I take it apart I can get the wires back in somehow ?

d e -