Introduction

If the audio in your Logitech G432 stops working or is inconsistent, or the physical cable appears to be broken, you most likely have a faulty audio cable that requires replacement.

A functional audio cable transfers sound from your PC to the speakers in your headset. If this audio cable is damaged in some way by outside factors or is simply overused for a long period of time, the sound will start to go in and out. Before deciding a replacement is necessary, you must make sure the issue is with the audio cable and not the speaker. One way to test this is by listening to each speaker one at a time. If both speakers sound faulty, the issue is likely with the audio cable. Another way to tell is if the cable is visibly broken.

Make sure to power down your device and disconnect it from your PC before beginning the replacement process.

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    • Carefully lift the cushion upward using your hands.

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    • Remove the three 1.0 mm screws from the edge of the earpiece using a Phillips #0 screwdriver.

    • Use the pointed end of a spudger to remove the black sticker covering the fourth screw.

    • Remove the single 1.0 mm screw from beneath the sticker using a Phillips #0 screwdriver.

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    • Gently open the headpiece to prevent accidentally pulling apart any of the internal wiring.

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    • Raise the small component fastened to the wiring at the bottom of the earpiece to reveal each wire.

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    • Extend the wiring to expose the tiny knots located along the audio cable.

    • Unravel the knots to disconnect the wires using a soldering iron, making it possible to connect the new audio cable.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Lara Vasquez

Member since: 24/02/23

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