AWS free tier account lightsail instance creation error

Question

I am trying to create an aws lightsail instance. I just opened my free account a couple weeks back. I login, go to lightsail and press create, select my configurations, select the $5 plan which says free for the first month, and then I get this message:

Sorry, you've reached your maximum limit of Lightsail Instances : 0. If you're new to Lightsail, please try again later. If the issue persists, please contact Customer Support . ResourceLimitExceeded

Why is this happening? I have never used lightsail before.

If this question does not belong here, let me know and I will just delete it. — ICanKindOfCode, Mar 30 '18 at 17:49
Check whether your AWS account is having a verified credit card? — Ashan, Mar 30 '18 at 18:22
Side-note: It's not a free account. It's a normal account but some services have a free usage tier for the first 12 months. As to the problem... have you tried it in a different region, just to see if it reports the same issue? — John Rotenstein, Mar 30 '18 at 21:27
@JohnRotenstein Yes. I have tried it in many regions and configurations. Same happens to me in EC2 as well. — ICanKindOfCode, Mar 31 '18 at 08:54
"...Same happens to me in EC2 as well..." Yep, that is an account config error. Raise a ticket with the support team. — David J Eddy, Oct 31 '18 at 19:53

score 7 · Answer 1 · answered Apr 01 '18 at 00:13

7

I can't explain why the limit was set to zero, but you can request an increase in the limit from AWS Support.

From Manage AWS Service Limits:

You can request most service limit increases through the AWS Support Center by choosing Create Case and selecting Service Limit Increase.

Amazon LightSail is offered as an option.

answered Apr 01 '18 at 00:13

John Rotenstein

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we can't request anything without subscribing to a $29 plan. What is the point the of a free trial that we need to pay for support just to be able to start the free trial? Makes no sense – Burgos Aug 01 '23 at 16:08
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@Burgos You could try contacting Customer Service (which is different to Customer Support). They handle Account-related queries. See: https://aws.amazon.com/contact-us/ – John Rotenstein Aug 01 '23 at 21:49

score 0 · Answer 2 · answered Apr 06 '21 at 10:39

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I had the same issue while developing for a client. Contacted support and was advised we verify the account.

After phone verification, ERROR CLEARED.

answered Apr 06 '21 at 10:39

Precious Nizor Ogbezuode

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AWS free tier account lightsail instance creation error

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