Please allow me to explain the problem, I built and released and android app that uses google map. The certificate used to sign that app was lost and so I couldn't release the next update under the same name as the previous per google play rules.
For this reason I was forced to sign the app with a new certificate and rename the app. Now user with previous are reporting issues with double instances of the same. indeed not much of difference in those two instances except the names and certificates used to sign them.
So my question is, how can ease the transition work for my users, I know uninstalling the old version and installing the new does the trick, but I am just wondering if there is some level of control that I can implement either through code of settings in google play to make things clearer and easier for the app users? Also if you think my perspective of the problem is wrong too, please suggest a better one. Thanks in advance!