MEJS player does not handle errors correctly, I'd to add more support to be able to detect what actually happened. On iPhone it even sometimes throws an error event but there is no actual error and you can play the video correctly.
Open mediaelement-and-player.js and look for
// error handling
media.addEventListener('error',function() {
loading.hide();
controls.find('.mejs-time-buffering').hide();
error.show();
error.find('mejs-overlay-error').html("Error loading this resource");
}, false);
Then use this code:
// error handling
media.addEventListener('error',function() {
var
videoError = error.closest('.mejs-inner').find('video,audio')[0].error,
msg = 'Error loading this resource.';
if (!videoError) { //webkit sometimes throws error event but video has no actual error and can play the video correctly - ignore the event
console.log('MEJS event: error throws but no error found - ignored');
return;
}
//hide elements visible while loading and playing - cannot play after error
loading.hide();
controls.addClass('hidden'); //controls are automatically displayed when mouse hover is detected - must hide it permanently using class with !important
error.closest('.mejs-inner').find('.mejs-overlay-play').hide(); //also hide overlay with play button
error.show();
//get relevant error message
switch(videoError.code) { //see http://www.w3.org/TR/html5/embedded-content-0.html#error-codes
case videoError.MEDIA_ERR_ABORTED: //loading stopped (by user, e.g. by pressing ESC or Back)
msg = 'Video loading aborted';
break;
case videoError.MEDIA_ERR_DECODE: //invalid format (actually presumed format is OK, but the data does not correspond with the defined format - probably corrupted file of data transfer)
msg = 'Video file is broken';
break;
case videoError.MEDIA_ERR_NETWORK: //network problem (was able to connect to the provided URL but could not get the video data)
msg = 'Network connection lost';
break;
case videoError.MEDIA_ERR_SRC_NOT_SUPPORTED: //invalid source URL (url provided does not lead to a supported video file)
msg = 'Video not supported';
break;
}
//display error
console.log('Video error: ' + msg + ', code: ' + videoError.code);
error.find('.mejs-overlay-error').html(msg);
}, false);
If you need to you can add your own handling that will switch to 720p in case of unsupported video.
And in mediaelementplayer.css add this (not sure if actually required or just improvement for my theme):
/* Display errors */
.mejs-overlay-error {
color: white;
background: black;
text-align: center;
font-size: 1.2EM;
}
.mejs-controls.hidden {
display: none !important;
}
/* End: Display errors */
This is for version 2.13.1, not sure if newer version is better.
Update: newest version 2.16.3 contains exactly same useless error handler.