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In my company, we are using IFS as an ERP solution. In IFS, we are creating Crystal Reports for the reports that is not given by IFS.

The problem is, I am using Windows 7 64 Bit and I need to install runtime files for Crystal Reports. Without this, when I try to get a report, I get this error:

https://dl.dropbox.com/u/3377689/ifs_cp_error.JPG

I talked some of the former employee and he told me that if I install runtime files for crystal reports, it will solve the problem.

I searched the internet and unable to find any working installer for this. I have an installer, "Crystal Runtime File Setup.msi" but when i try to run it, it seems to extract its components but the setup screen wont show up.

Is it because this installer is for 32 Bit or I have a problem with msi installer ?

Anyhow, is there anything to make it work ?

Gilles 'SO- stop being evil'
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Cihan Egilmez
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  • Well, actually, it depends on which version of Crystal Reports that IFS uses. If it uses Crystal Reports 2008, you're probably going to need to purchase a full license. That's what we had to do for our ERP solution (Epicor.) I honestly doubt it uses Crystal Reports XI, but if it does, you can easily get the 64-bit runtime from SAP. However, it also requires .NET Framework 4 to work, so you'll need to install that, too. – Ally Jul 20 '12 at 14:08

2 Answers2

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Remove the dll files belong to Crystal Reports in your IFS runtime(crpaig32.dll,CRPE32.DLL,crwrap32.dll,cslibu-2-0-0.dll,....) or replace them with the ones in your current installation folder.

Problem occurs there is a conflict between the your reports cryst.version and the dll version of the crystal viewers in IFS runtime folder.

Faruk AZAKLI
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If you're running IFS Applications versions 8 or 9 (and probably 10), the Crystal runtime installer is on your application server. Point the user's web browser to the home page of your application server, then click on "Add-ons" page. The installer should be a link there.

I found this for IFS 8.1, but I make no guarantee that it's legitimate: http://demo.ifs.com.tr:58080/add-on.html

For version 7.5, the Crystal runtime installer is on the front home page.

This client runtime is no longer available in IFS Cloud where the browser-based Aurena client replaces the .NET-based IFS Enterprise Explorer, even for on-prem "Remote" customers.

durette
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