testlink installation failed: checking if /var/testlink/logs/ directory exists

Question

Today, I installed testlink. And after I select 'new Installation' and choose 'I agree' option, it failed at the second step. The failed message are as following:

Read/write permissions

For security reason we suggest that directories tagged with [S] on following messages, will be made UNREACHEABLE from browser
Checking if C:\xampp\htdocs\testlink\gui\templates_c directory exists OK
Checking if C:\xampp\htdocs\testlink\gui\templates_c directory is writable (by user used to run webserver process) OK
Checking if /var/testlink/logs/ directory exists [S] Failed!
Checking if /var/testlink/upload_area/ directory exists [S] Failed!

So, can anyone give me a hand? Many thanks!

score 16 · Answer 1 · edited Dec 26 '12 at 11:31

16

In C:\xampp\htdocs\testlink\config.inc.php file, change

$g_repositoryPath = 'C:\xampp\htdocs\testlink\upload_area';
$tlCfg->log_path = 'C:\xampp\htdocs\testlink\logs';

Worked for me , make sure you dont have the slash at the end.
i.e, make sure that it is NOT:

$g_repositoryPath = 'C:\xampp\htdocs\testlink\upload_area\';
$tlCfg->log_path = 'C:\xampp\htdocs\testlink\logs\';

If you installed the XAMPP or testlink in another directories, change the paths above accordingly.

edited Dec 26 '12 at 11:31

Mohammad Dehghan

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answered Nov 14 '12 at 10:37

Buminda

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So, which of the code snippets is correct? Please plainly mark correct and incorrect versions. – Artemix Nov 14 '12 at 11:01
I tried both ways on different systems and the both worked for me fine. – demouser123 Aug 10 '14 at 17:06

score 14 · Answer 2 · edited Sep 18 '12 at 13:54

14

Go to config.inc.php and log directory ($tlCfg->log_path) edit the path to C:\xampp\testlink\logs and upload directory ($g_repositoryPath) to C:\xampp\testlink\upload_area

edited Sep 18 '12 at 13:54

Florent

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answered Sep 18 '12 at 08:41

santosh

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vothaison · Answer 3 · 2012-10-15T17:54:50.043

3

In some cases, you would do like this:

Go to C:\xampp\htdocs\testlink\config.inc.php1

and log directory ($tlCfg->log_path) edit the path to C:\xampp\htdocs\testlink\logs

and upload directory ($g_repositoryPath) to C:\xampp\htdocs\testlink\upload_area

Then you have:

$g_repositoryPath = 'C:\xampp\htdocs\testlink\upload_area';
$tlCfg->log_path = 'C:\xampp\htdocs\testlink\logs';

edited Oct 15 '12 at 17:54

answered Oct 13 '12 at 08:11

vothaison

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score 3 · Answer 4 · edited Sep 05 '17 at 07:13

I had paths set correct , also user, group and access are set correct and still can not get rid of issue. It took me very long to go to the root cause, the issue lies at- http daemon does not have access to file in concern due to SELinux policies. So simple chown, chmod would not help(group and user access). For testlink 1.16 I resolved it with re-installing with sudo user, but for upgrade, an issue arose again even with sudo user.

And resolved issue by executing following commands, I hope this helps. (Note: You might have to mend attributes to run it successfully)

$chcon -t httpd_sys_content_rw_t "<path_to_testlink_folder>/gui/templates_c/"
$chcon -t httpd_sys_content_rw_t "/<path_to_testlink_folder>/upload_area/"
$chcon -t httpd_sys_content_rw_t "<path_to_testlink_folder>/logs"
$semanage fcontext -a -t httpd_sys_content_rw_t "<path_to_testlink_folder>(/.*)?"
$restorecon -R -v path_to_testlink_folder

Maybe is missing some restart step. – Helio Feb 08 '19 at 11:15 — Helio, Feb 08 '19 at 11:15

score 2 · Answer 5 · edited Jan 10 '13 at 01:12

Ubuntu 12.04 - All you have to do is chmod 777 these directories, Fails will become Pass.

~$ cd into /var/www/testlink

~$ sudo chmod 777 ./gui/templates_c/

~$ sudo chmod 777 ./upload_area/

~$ sudo chmod 777 ./logs/

Whatever the instructions say is total BS. Making these directories unreachable from browser is optional, and that created a confusion. if you chmod 777 them, your Fails will turn into pass and now you'll be able to proceed to step 3 of your testlink installation. Tested with testlink version 1.9.5.

score 2 · Answer 6 · answered Aug 23 '19 at 06:47

2

For Mac OS Users try this in 1.9.19 version:

Make Sure with your folder name.

In config.inc.php file:

$tlCfg->log_path = TL_ABS_PATH . 'logs' . DIRECTORY_SEPARATOR;

$g_repositoryPath= TL_ABS_PATH . 'upload_area' . DIRECTORY_SEPARATOR;

After this if you got read write permission issue failed.

Goto testlink -> logs / upload_area -> press Command + I -> in Permission Enable Read Write to Everyone.

answered Aug 23 '19 at 06:47

Divakar Parasuraman

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Great answer! Works for macOS Big Sur 11.6.8 – beginner992 Aug 20 '22 at 18:43

score 1 · Answer 7 · answered Jul 16 '14 at 07:25

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on Linux; ensure the paths are as follows:

$tlCfg->log_path $g_repositoryPath

are

/var/www/html/testlink/logs/ /var/www/html/testlink/upload_area/

answered Jul 16 '14 at 07:25

Sunitha Velpula

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score 0 · Answer 8 · edited Jan 17 '18 at 04:42

0

Valid for ubuntu 16.04 LTS add permisions

enter image description here

Change:

$g_repositoryPath = 'var/www/html/testlink/upload_area'; //linux user
$tlCfg->log_path = 'var/www/html/testlink/logs';

~$ cd into /var/www/testlink

~$ sudo chmod 777 ./gui/templates_c/

~$ sudo chmod 777 ./upload_area/

~$ sudo chmod 777 ./logs/

edited Jan 17 '18 at 04:42

JonathanDavidArndt

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answered Jan 16 '18 at 22:34

Otoniel Guzmán

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This answer could be improved by fixing the formatting. – Evan Weissburg Jan 17 '18 at 00:02

score 0 · Answer 9 · answered Feb 09 '18 at 05:19

In CentOS go to /var/www/html/testlink-code-1.9.16 and edit the file custom_config.inc.php replace these two lines // $tlCfg->log_path = '/var/testlink-ga-testlink-code/logs/'; /* unix example */ // $g_repositoryPath = '/var/testlink-ga-testlink-code/upload_area/'; /* unix example */

with $tlCfg->log_path = '/var/www/html/testlink-code-1.9.16/logs/'; $g_repositoryPath = '/var/www/html/testlink-code-1.9.16/upload_area/';

Make sure you have disabled the selinux. If not to do so edit the file /etc/sysconfig/selinux and change the variable SELINUX to disabled and reboot the machine. Now these errors should have gone.

score 0 · Answer 10 · edited Nov 05 '18 at 09:43

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on ubuntu 18.04, will need to run

apt-get remove apparmor

in order to install it

edited Nov 05 '18 at 09:43

dstrants

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answered Nov 05 '18 at 07:32

Chair Paco

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From Review: Hi, this post does not seem to provide a [quality answer](https://stackoverflow.com/help/how-to-answer) to the question. Please either edit your answer and improve it, or just post it as a comment. – sɐunıɔןɐqɐp Nov 05 '18 at 07:53

score -1 · Answer 11 · answered Jun 30 '18 at 17:56

-1

To solve the problem : Checking if /var/www/html/testlink-1.9.16/gui/templates_c directory is writable (by user used to run webserver process) on Centos 7. Disable SELinux, and then restart your system. You should no longer have this error message.

answered Jun 30 '18 at 17:56

Nafa

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disable SELinux is a bit drastic – Helio Feb 08 '19 at 11:14

testlink installation failed: checking if /var/testlink/logs/ directory exists

11 Answers11