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I am trying to authenticate my application's ID/Key against one of our LMS environments. However, when I attempt to do so - I get the following error:

"This application is not authorized on this LMS instance. Ask your administrator to authorize this application."

I can't figure out where the gap might be, because we have followed the same procedure to authenticate our previous app's ID/Key with their respective LMS environments. Additionally, if I use the same set of LMS credentials that I'm using in the App, but submit them to the LMS via a browser, it works fine.

Any suggestions?

Troy Alford
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DOE
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  • If there is some relevant code that we could take a look at, it might help identify the problem. With only this much information, our ability to help you troubleshoot is very limited. – Troy Alford Nov 30 '12 at 17:59
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    I just learnt that my application and the LMS is not in sync ,yet.Thats why the error. – DOE Nov 30 '12 at 19:20
  • Please post that as an answer to your own question - and then flag it as the correct one. :) This helps future users who might find this post with a similar concern understand what helped resolve it - and keeps our "Unanswered Questions" in the community from growing. – Troy Alford Nov 30 '12 at 19:27

1 Answers1

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I just learnt that my application and the LMS is not in sync ,yet.Thats why the error.

DOE
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    That is correct -- if you're getting that error back, the LMS' authentication process is telling you that your _application_ is not authorized to call its APIs. Once you have your App ID/Key pair granted, it can still take up to a full day for the LMS to receive the new App's information (and perhaps longer for their admins to enable your App for access to the APIs). – Viktor Haag Nov 30 '12 at 21:21