How to fix FastCGI timeout issues in Plesk?

Question

PHP support is currently set to: run as Fast CGI.

I keep getting these errors in my server log:

mod_fcgid: read data timeout in 45 seconds

Premature end of script headers: index.php

Should be quick fix I think, but I cant find the file to edit. Is this something I can change from Plesk.

Anyone know how to increase the timeout?

You can check this answer: http://stackoverflow.com/questions/14488567/premature-end-of-script-headers-index-php-mod-fcgid-read-data-timeout-in-61-s/15931470#15931470 — trante, Apr 10 '13 at 16:33

score 7 · Answer 1 · edited May 23 '17 at 11:46

In Plesk 12.x and similar go to Web Server Settings and set the following directives:

Additional directives for HTTP & HTTPS

FcgidBusyTimeout 300
FcgidIOTimeout 250

Above lines will change the timeout for scripts that are quiet too long and take too long to execute.

Additional nginx directives

proxy_read_timeout 300;

Above lines will change the proxy timeout.

If the problem persist, increase the values.

See also: Premature end of script headers: index.php, mod_fcgid: read data timeout

Check the screenshots for the guidance:

score 5 · Answer 2 · answered Dec 13 '13 at 12:09

5

A solution provided in the forum of Plesk by Parallels staff

Edit the file:

/etc/httpd/conf.d/fcgid.conf

Specifically, change

FcgidIOTimeout 45

to

FcgidIOTimeout 3600

3600 seconds = 1 hour. Should be long enough for most but adjust upwards if required. I saw one example quoting 7200 seconds in there.

Finally, restart Apache to make the new setting active.

apachectl graceful

Hope it helps

R

answered Dec 13 '13 at 12:09

Rubendob

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If I'm not mistaken, he doesn't want to raise timeout but prevent FCGI from timing out. – SUDO Los Angeles Jan 21 '14 at 18:47

score 1 · Answer 3 · answered Oct 19 '15 at 10:25

1

My solution to this was to change the PHP settings in the plesk control pannel as per the screenshot.PHP Settings

answered Oct 19 '15 at 10:25

Sam

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Why don't you provide solution here, in answer? It'd be much more convenient. – Alex Oct 19 '15 at 10:36

score 0 · Answer 4 · answered Jul 26 '17 at 11:41

In the new version of Plesk the fcgid.conf file has moved to:

/etc/apache2/mods-available/fcgid.conf

I had some issues importing an xml file into wordpress. It kept on giving a 500 Internal Error. The error log showed:

[Wed Jul 26 13:18:00.219226 2017] [fcgid:warn] [pid 4751] [client 145.97.205.8:60155] mod_fcgid: read data timeout in 45 seconds

[Wed Jul 26 13:18:00.219505 2017] [fcgid:warn] [pid 4751] (110)Connection timed out: [client 145.97.205.8:60155] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function

After following some advice - as the PHP.INI settings made no difference - i changed some settings as advised:

Original:

FcgidIOTimeout 45

To:

FcgidIOTimeout 3600

Also added:

<IfModule mod_fcgid.c>
FcgidMaxRequestsPerProcess 500
<IfModule !mod_fastcgi.c>

Worked like a charm. Thank you for your help.

score 0 · Answer 5 · answered Apr 12 '20 at 19:14

0

After changing max_execution_time = 3600 in /etc/php.ini solved my problem.

answered Apr 12 '20 at 19:14

Shomon Robie

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How to fix FastCGI timeout issues in Plesk?

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