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We're developing an app using mobclix to provide advertisements. Our android version works as desired, but our iOS version occasionally gets fullscreen (I believe they call them interstitial) ads showing up without clicking on the ad banner. This is extremely irritating as it happens even when you're interacting with the app. [ Edit: we've now seen the issue on android as well, so it's not iOS specific. ]

We've made sure that we're returning NO from adViewCanAutoplay (and returning YES from richMediaRequiresUserInteraction, although that doesn't seem related). We also have Allow Auto-play Ads in our dashboard set to No for all ad units and the Platform:iPhone / Ad Unit:Fullscreen has Ads Running set to No

We've submitted a support request from mobclix, but they've just said we need to send them screenshots of the ads so they can pull them. It seems weird that their functionality can't detect an ad trying to resize the ad banner to fullscreen and prevent it, and doubly weird that they're expecting us to curate their content for them. Note: this is after waiting a week to see if changing settings in the dashboard, etc takes a while to go into effect.

Does anyone know of a way to make mobclix behave?

ctrl_phil
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  • are you still having this problem, or did you manage to get it resolved? – lxt Feb 28 '13 at 17:38
  • Mobclix told us that an ad provider was serving the wrong sized ads and we should disable them as an provider, and now the problem seems to be gone. I wouldn't call this "resolved" as this doesn't fix the problem of mobclix functionality not explicitly disallowing oversized ads. Currently looking into other ad middleware, and if we ever get oversized ads again without asking for them, that'll force our hand – ctrl_phil Feb 28 '13 at 23:03
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    Never got a solution to this other than to block Mobile Theory as an ad provider. They apparently serve full screen ads when you're only asking for banner ads. Still not sure why mobclix's functionality can't detect that their banner is attempting to resize and just block the thing, so I'm not posting this as an answer. Also this is not just an iOS issue, we saw one on our android version the other day. – ctrl_phil Mar 20 '13 at 20:45

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