1

I have followed the instructions on the fb dev website as well as searching for my problem on here and google, but I am still stuck.

I have managed to get a FB comments plugin working on a site and I can get the moderator function to work on the site but I cannot get the mod tools to through my facebook account (ie this link https://developers.facebook.com/tools/comments?view=queue)

It says I "Cannot edit global settings or moderation mode without fb:app_id" but I am unable to obtain an app_id. I generated the code using this link https://developers.facebook.com/docs/reference/plugins/comments/ but no app id was given. When I go to create my own app it asks me for credit/debit card information which I am not prepared to add. How do I find out what my app id is?

Much appreciated, thank you!

rapturas
  • 9
  • 1
  • 3
  • You can add your contact number in place of credit/debit card information to your account to validate your account and create app from it – Anvesh Saxena Feb 20 '13 at 08:52
  • Thank you for the reply; unfortunately I do not have a phone number as yet as I have recently moved country and am not paying for roaming so cannot receive any calls/sms to my mobile phone and do not have a landline. Surely there is a way around this other than using a payphone outside. – rapturas Feb 20 '13 at 10:03
  • Check https://www.facebook.com/help/167551763306531/ – Anvesh Saxena Feb 20 '13 at 10:29
  • Thank you Anvesh, your responses have been appreciated! If I were to verify my account, would I have to create a new app to obtain an ID for an app that is already in use? I have everything working on my site but I am restricted because "Global settings Cannot edit global settings or moderation mode without fb:app_id" so isnt it possible to acquire the app id for an app for is already in use? Surely there must be away to do this? – rapturas Feb 20 '13 at 10:39
  • You can try adding `` in your `` section as mentioned [here](https://developers.facebook.com/docs/reference/plugins/comments/) also check out [this question](http://stackoverflow.com/questions/7797660/facebook-comment-moderation-tool). Although adding your id is not good idea if you want multiple different people to moderate your comments – Anvesh Saxena Feb 20 '13 at 11:53
  • I had already included that tag in there hence why I am able to use some of the moderator functions but not the global settings. Anyway thank you for your assistance, it is much appreciated even if I am no closer to getting an app id :) – rapturas Feb 20 '13 at 18:18

1 Answers1

0

I faced that issue and resolved it with the following steps:

  1. Make sure you are using the appropriate Facebook application (that means also to make sure you are not using different apps ids on the same page).
  2. Make sure the app settings are correct (like the domain and website url).

  3. Use the following HTML tags:

    <meta property="fb:app_id" content="app_id" />
<meta property="fb:admins" content="facebook_user_name" />
<meta property="fb:admins" content="another_facebook_user(if you have moderators)" />

    You can use other properties (but advanced that must match your website defined variables):

    <meta property="og:type" content="article" />
<meta property="og:url" content="" />
<meta property="og:site_name" content="" />
<meta property="fb:admins" content="" />
<meta property="fb:app_id" content="" />
jerone
  • 16,206
  • 4
  • 39
  • 57
Safsafs Site
  • 23
  • 2
  • 8