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I have an application with an installshield installer. I install a service and a windows form.

Whenever I install the application on computers where I have installshield it installs, but when I try to install it on other machines it gives me Error 1001.

I am using Installshield LE, Visual Studio 2010. I am using the same OS on the development machines and on the machines where I would like to install, Windows 7.

Anyone has any idea how could that problem sorted? I tried to add all of the installshiled references what I could, but it did not change anything.

Regards Daniel

Kyle Trauberman
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Daniel
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  • I was having this problem also and I actually found the exact setting you have to change in InstallShield LE. I wrote it up how to fix it at: http://stackoverflow.com/questions/32949860/error-1001-when-installing-custom-windows-service/38269757#38269757 – raddevus Jul 08 '16 at 14:59

6 Answers6

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I had the exact scenario and error, installing a service and one winform. It turns out I was getting the 1001 error (apparently) because my service was already running on that machine. (Which is why i suspect you were only getting the error on your development machine?) When I uninstalled the service through add/remove programs, the installation went as planned.

Chas
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  • You are right, that can be a problem as well. Error 1001 can be many different thing. I had that issue before when one of the services had a second temporary service to help in installation which should be removed when installation finished, unfortunately it was not always removed. If it was not, then the main service could not get installed again. – Daniel Feb 16 '15 at 10:26
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This installation error can occur because the incorrect version of InstallUtilLib.dll has been streamed into the MSI package for the .NET Installer Class custom actions.

Q112469: INFO: Error 1001 Occurs During Installation

Are you using both VS10 and VS12 ?

Have you activated the InstallShield ?

SMerrill8
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Guy P
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  • I am just using VS10, yes it is activated. If the .dll wrong then why it is working when I install installshield on the other computers? The path for the installUtilLib is that: C:\Windows\Microsoft.NET\Framework\v4.0.30319 Is that right or should I be more specific? – Daniel Apr 17 '13 at 12:44
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    OK I think it is sorted. My problem was that I used a the 32bit InstallUtilLib.dll instead of the 64bit.... Thank you – Daniel Apr 17 '13 at 13:30
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    @Daniel, how do you specify the version? – zaitsman Jun 30 '13 at 11:21
  • @zaitsman Version of what? Visual studio or the installshield? – Daniel Jul 15 '13 at 11:38
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    it doesn't look like there is anything relevant on that external link any more. It looks like some sort of menu page – rdans Apr 13 '15 at 12:13
  • Your link is old ... please use https://flexeracommunity.force.com/customer/articles/en_US/INFO/Error-1001-Occurs-During-Installation – SMerrill8 May 17 '16 at 16:41
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I had a similar problem. Mine was being caused by a similar service that was already installed. Uninstalling the already installed service worked for me.

Tofara Nderere
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  • You are right it could cause the same error to appear, if you have a service with the same name already installed. – Daniel May 13 '16 at 09:38
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This error occurs when you have a referenced Framework that you have not installed in the server where you are trying to install your app, select installshield le in menu bar, select options and then .NET, finally select the framework's folder in my case was v2.0 because that's the framework i have installed in the server,

hope can help

Danixer
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Hopefully this will help some of you encountering the Error 1001 when trying to install a .NET Windows Service using InstallShield 2015 LE installer project with the Primary Output set as an Installer.

It's a known InstallShield bug when .NET 4.6 is installed on Windows 10.

https://flexeracommunity.force.com/customer/articles/en_US/ISSUE/HOTFIX-Install-Fails-With-Error-1001-When-a-NET-Installer-Class-Component-is-Present-in-InstallShield-2015-SP1

Warren R
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    Please do not post the same answer to multiple questions. If the same information really answers both questions, then one question (usually the newer one) should be closed as a duplicate of the other. You can indicate this by [voting to close it as a duplicate](https://stackoverflow.com/help/privileges/close-questions) or, if you don't have enough reputation for that, [raise a flag](https://stackoverflow.com/help/privileges/flag-posts) to indicate that it's a duplicate. Otherwise tailor your answer to this question and don't just paste the same answer in multiple places. – DavidPostill Jan 09 '17 at 23:19
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Verify that you have the correct version of the .NET framework installed on the machine that you are installing the software to. The version is shown in the project properties.

MCTronix
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