Visiting my custom Facebook tab app doesnt work on mobile?

Question

I've currently setup a custom tab app on my fanpage - visiting this is working perfectly fine from my browser.

However when visiting the same url from my mobile, I just get some red text on Facebook saying "The page was not found".

I've defined the following (noteworthy) settings for the app:

Namespace (which gives me a canvas page)
Canvas url
Secure canvas url
Page tab url
Secure page tab url

I then also tried to fill out the "Mobile site url" with the same url as the canvas url - thinking this was the missing brick? But atleast not difference.

Any ideas?

score 0 · Answer 1 · answered Jun 29 '13 at 09:43

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because in your mobile browser it will redirect to the m.facebook.com and this functionality is not available for the app users.

answered Jun 29 '13 at 09:43

Manish Parmar

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So what youre saying is that custom apps doesnt work from Mobile? – user1231561 Jun 29 '13 at 09:46
And if so, isnt there any way to atleast do some better fallback not resulting in this "page was not found" – user1231561 Jun 29 '13 at 09:47

score 0 · Answer 2 · edited May 23 '17 at 11:57

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You can't achieve this functionality exactly but you can work around Facebooks limitations by providing a canvas app url, and using that to redirect mobile users to a mobile version of your app, and desktop users to the page tab version of your app.

Detailed instructions here: https://stackoverflow.com/a/15860533/121285

edited May 23 '17 at 11:57

Community

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answered Mar 02 '14 at 13:12

Ben

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Visiting my custom Facebook tab app doesnt work on mobile?

2 Answers2