I'm building a web application with the Zend Framework. I have wanted to include some AJAX type forms and modal boxes, but I also want my application to be as accessible as possible. I want my application to be enhanced by AJAX, but also fully functional without AJAX.
So as a general guideline...when should I not use AJAX? I mean, should I bother making my application usable without AJAX? Or does everyone have AJAX enabled browsers these days?
If you mean "accessible" in the ADA sense, AJAX is usually a no-no - your site should provide all its content and core functionality using only standard (X)HTML and CSS. Any javascript used should merely extend the core functionality, and your site should be coded to work elegantly in the absence of a javascript-enabled browser.
Examples: if you want a user to click on a thumbnail and get a full-size version of the image as a result, you can make the thumbnail a link. Then, the onclick event will fire a JQuery method that cancels the navigation behavior of the link and pops up a JQuery floating div to show the image on the current page. If the user's browser doesn't support JavaScript, the onclick event will never fire, and the user will be presented the image in a new page. The core functionality is the same with or without scripting.
EDIT: Skeleton example, sans JQuery-specific code.
<html>
<body>
<a href="some.url" onclick="JQueryToOpenPopupImage(); return false;">Some URL</a>
</body>
</html>
To cancel the navigation operation, simply make sure that the method invoked by the onclick event returns false at the end.
A neat example of the JQuery image popup I described can be found here.
Use ajax if it adds value for the user.
If the ajax version adds a lot more value than the non-ajax version then it might justify the expense to develop a solution that caters for both clients. Generally i wouldn't recommend doing the extra work (remember.. more code results in more maintenance).
I think one point is missing here: Use Ajax only for content any search engine does not need to know.
98% of users will have AJAX enabled browsers.
A significant percentage of those people won't have it turned on when they first visit your site though (or at all, ever perhaps).
I've seen websites that look like a blank page without javascript on. Don't be one of them. Javascript to fix layout issues is a horrible idea in my opinion. Make sure it loads and looks ok without Javascript. If people can atleast see what they are missing out on, they are likely to switch it on, but if your website looks like it's just broken, then...
I often have noscript block Flash and JavaScript until I make the decision that your site is worthy.
So be sure to tell me what I'm missing if I have JavaScript turned off.
It depends on the complexity of your web application.
If you can, having it functional with javascript disabled is great, because it makes your application usable not only by users on js-disabled browsers but also by robots. The day you decide to write an application to automatically fill your forms, for example, you don't have to write an API from the ground up.
In any case, do not user AJAX for EVERYTHING! I have just inherited a project that basically consists of a single page that is populated by a ton of AJAX calls and I can tell that you just thinking about it gives me physical pain. I guess the original developer didn't like the concept of using the back/forward button in the browser as a mean of navigation.
Unless you are targeting mobile devices or other non-standard web users, you can be fairly sure that the vast majority has Javascript enabled, because most major sites (including SO) rely heavily on it.
I want my application to be as accessible as possible.
You can do things like rendering your modals and forms as a page that can operate standalone.
I want my application to be enhanced by AJAX, but also fully functional without AJAX.
Thinking through the structure of your URLs and templates can go a long way towards this, if you make most of your AJAX requests pull in completely rendered templates (as opposed to just data) then you can usually use the same URL to serve both versions. You just serve only the guts of the modal/form to the AJAX request and the entire page to a regular request.
When should I not use AJAX?
I mean, should I bother making my application usable without AJAX? Or does everyone have AJAX enabled browsers these days?
I'd say a lot of the time it's unnecessary as the vast majority of users will have AJAX enabled browsers, but there are scenarios where it's critical such as SEO optimization or when a large portion of your user base is likely to use browsers that are less likely to support Javascript as well or where they're likely to have Javascript/AJAX disabled.
A few examples of these scenarios:
So what should I do?
My experience is, we should use ajax after it works without it. For a couple of reasons. First, if something breaks in the ajax, and you don't have it working without it, the site simply doesn't work. For example, a product list with pagination. It should work with the links alone, then use ajax when possible. Second, for site indexing and accessibility. If it works without ajax, it's better.
And it's easier to break something (even if only for a few moments). A bad piece of code, an uncaught exception, an external library not loaded, a blocking browser extension,...
After everything works without ajax, its quite easier to add ajax. Just have the ajax catch the action, add ajax=1 and when returning the result, return only what you need if ajax=1, otherwise return everything. In the product list example, I would only return the products and pagination html, and add to the correct div. If ajax stops working, the whole page is loaded and the customer sees the second page as it loads.
Ajax adds a lot of value to UX. If done right, the user gets a great feel when using the site, and better data usage because it doesn't load the whole page everytime.
But the question being "when not to use ajax", I would say, you should always count on it to improve UX but not rely on it for the site to work (as other users also mentioned). And nowadays we need both, great code and great user experience.
My practice is to use two main pages, let's say index.py and ajax.py. First one is responsible for generating full website, and is default target of forms. Other one generates only output specific for adequate ajax query. Logic behind both of them is the same, only the method of generating output is a bit different. In jquery I simply change action parameter when sending a request. It works both with and without ajax, although long time have I not seen someone with disabled js and ajax.
I like the thought of coding your application without JavaScript / Ajax and then adding it in later to enhance the UI without depriving users of functionality just because they don't have JavaScript enabled. I read about this in Pro ASP.NET MVC but I think I've seen it elsewhere in reading about unobtrusive JavaScript.
You should not make your service bloated with web 2.0 effects like accordion, modal/etc forms, image zoomers etc.
Use modern tech smarter (AJAX is one of them) and your users will be happy. Do not fear AJAX -- this is very good thing to make user expirience smooth. But don't do things because you like it - do them because your user need it ;)
When you want to make a website that looks like a website, not a fugly imitation of a desktop app?
You should not use AJAX or JavaScript in cases where:
However, by using a modern JS framework with some solid "unobtrusive" practices, you can progressively enhance pages so that they remain accessible and search-friendly while offering a slick UI to users.
This totally depends on the type of application or feature you're developing. If it is crucial that the application is accessible despite the absence of Javascript, then it would help to have fallback methods (i.e. alternative forms) to allow your user to use said functionality/feature. For that, it will require you to invest some of your time developing methods for collecting information not just using client-side scripts but also on the server-side.
For miscellaneous features that only serves to enhance user experience, it's mostly not worth it to develop fallback methods.
There's no reason to totally not use AJAX. AJAX helps minimize your traffic after all.
You can if you wish always use AJAX and update the history state using Push State or for more compatibility use the hash with none HTML5 compliant browsers.
with this you can have your server load a page then javascript read the document.hash and resume the state of the application base on the state of the hash.
for example i got to /index.html i click into something for example a client to open the view client you can change the hash to #/view/client/{client_id}/ then if a reload or go back using the browser the hash with change and you can use the onhashchanged event to capture it and match the sites state to the new hash then same if a favorite a certain state
A couple of other scenarios where one may be better off NOT using AJAX:
Letting someone to log into the web application. Use traditional form submit instead.
Searching and returning more than a few 100 rows from the database. Either break the process down or let the server side language handle it.
