Error in FTP connection using domain name, username and password?

Question

I have following details only

domain name:Mydomain.com (I have not Server IP address) UserId: abc Password:123456

when I am trying to connect ftp through Filezilla or Myftp it gives error like

Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".

Please suggest me solution.

I had the same issue there was an issue with the internet connection and the port which I was given 21 — Thilina Dharmasena, Dec 09 '19 at 06:46

score 143 · Answer 1 · answered Aug 16 '15 at 09:32

143

I had this error too. My domian name was a subdomain like xxx.yyy.com And cpanel ftp configuration guided me that ftp server is ftp.xxx.yyy.com Fillzilla was unable to connect and showed this error:

Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".

This error is for dns resolving. I just removed "ftp." from ftp.xxx.yyy.com and it works now

answered Aug 16 '15 at 09:32

Amir Hossein Jamsidi

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This solved the problem. Simply remove ftp. from the front. Thanks. – Raghav Mar 31 '18 at 11:17
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"ftp" has been working for me for over a year, now it suddenly stopped. You are a legend. Quick and simple fix. – Blue Print Sep 03 '20 at 13:13
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I had this problem. I fixed it by changing the Encryption: selection to Use explicit FTP over TLS if available. This must depend on the server requirements. – Bob Nov 18 '21 at 22:24

score 31 · Answer 2 · answered Apr 18 '19 at 16:50

31

Remove "ftp." from HOST name. e.g. if your website is http://www.example.com & you are using "ftp.example.com" then try with "example.com" only as host name.... it simply worked with me!

answered Apr 18 '19 at 16:50

Sirsendu Chakraborty

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That's messed up and insane that this worked. What a joke GoDaddy is. – tonejac Mar 28 '23 at 01:52

Vbp · Answer 3 · 2018-04-08T16:06:45.933

18

It is Name resolution error. your domain name is not correct. Check for spelling mistakes or try using the IP address. You can use ping mydomain.com in windows to find out ip address of your server.

edited Apr 08 '18 at 16:06

answered Aug 28 '13 at 14:24

Vbp

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score 12 · Answer 4 · answered Feb 04 '19 at 23:53

It's likely you're using a service like GoDaddy (or similar) with cPanel setup. In my case, GoDaddy usually has this error and there's no way for me to "correctly" FTP using my domain.

The only way I've been able to fix this (strangely / stupidly) is to use your custom cPanel IP address and NOT your domain.com, ftp.domain.com or domain IP address

Take your cPanel URL from your cPanel FTP page:

https://abcabc123123.prod.ph12.secureserver.net:1234/cpsess1234567890/frontend/paper_lantern/ftp/accounts.html (modified for privacy)

Either use the abcabc123123.prod.ph12.secureserver.net as your FTP domain, OR get your cPanel IP address via ping:

ping abcabc123123.prod.ph12.secureserver.net
64 bytes from 123.456.789.123: icmp_seq=0 ttl=52 time=32.398 ms

I hate that this works and my domain doesn't, but now I can FTP.

This is working, but I am in a / directory with .ftpquota as the only file and I can not go anywhere else — Zoldar, Jul 26 '19 at 13:35

score 9 · Answer 5 · answered Dec 29 '20 at 04:22

9

You can use the following methods

In my personal experience, these methods below really helps me dealing with ftp

default port is 21, make sure to check if your host port is also 21.
remove ftp:// in the hostname.
use hostname IP address, you can try both with and without ftp://.
maybe the hostname is blocked in your country, try to use proxy or a VPN.
Using Plain FTP(unsecure) may be a solution but it is NOT RECOMMENDED because it pose threats to your server.

answered Dec 29 '20 at 04:22

Jericho Aquino

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removing ftp. from the hostname helped me to resolve the issu.e – Ans Mar 24 '21 at 11:29
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removing ftp. from the hostname helped me too.thank you – Samira Aug 02 '22 at 04:56

score 7 · Answer 6 · answered Jan 24 '19 at 10:47

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I had this error too. My domian name was a subdomain like xxx.yyy.com And cpanel ftp configuration guided me that ftp server is ftp.xxx.yyy.com Fillzilla was unable to connect and showed this error:

Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".

I have used IP address as ftp host rather than ftp.xxx.yyy.com

answered Jan 24 '19 at 10:47

Shravan Sharma

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I had the same problem and when I used IP address as host, it worked. – Himanshu Upadhyay Jan 27 '19 at 16:13
Yeah it is very bizarre but I got mine to work using IP address too, domain won't work. – terryeah May 21 '19 at 23:40

score 4 · Answer 7 · answered Apr 10 '19 at 07:41

4

For Godaddy & Filezilla,

remove ftp from hostname and use domain. Example remove ftp from ftp.example.com and provide example.com as hostname
Select Protocol - FTP
Select Encryption - Only use plain FTP(insecure)

Try now! Enjoy!

answered Apr 10 '19 at 07:41

Amjith

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score 3 · Answer 8 · answered Nov 15 '17 at 19:28

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Took me almost an hour to figure out, that leaving the port blank was the issue in my case. In Former times port 21 was used by default.

So setting Port: 21 was the solution.

answered Nov 15 '17 at 19:28

Karl Adler

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score 0 · Answer 9 · answered Mar 23 '20 at 12:22

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In my case it was a copy/paste problem...

Instead of copy/paste the URL and username, I remove all, and put it manually and it works!

answered Mar 23 '20 at 12:22

Anfuca

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score 0 · Answer 10 · edited May 06 '20 at 12:53

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Properly set up your dns records. Most of the times, this is the reason for error.
You will find your records at your hosing site. Put it from where you bought your domains.

This will solve it.

edited May 06 '20 at 12:53

Ardent Coder

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answered May 06 '20 at 10:51

sayan

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score 0 · Answer 11 · answered Jun 26 '20 at 06:30

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If you use Cpanel then just make a new ftp account and use the new account instead of your old one.

answered Jun 26 '20 at 06:30

Giorgos

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score 0 · Answer 12 · answered Aug 05 '20 at 10:37

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This error occurs when your Domain not resolves to your hosting. It usually occurs when you update you Name servers. it will short out automatically when Name server updation completed. wait for you TTL. If not Reset your DNS Zone Management.

answered Aug 05 '20 at 10:37

Varun

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Error in FTP connection using domain name, username and password?

12 Answers12

You can use the following methods

Linked