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I updated this application in Googleplay yesterday it starts forceclosing whenever someonwe instals it.When I run this in emulator and some of the phones it is executing properly. Now I update it again and still forcecloses without executing a single page.

I have questions like

  1. Can I revert to the back version (Google play is not supporting it).
  2. How can I stop users to load new update.
  3. How to avoid force closing.
  4. How to check where the error is..?

Thanks in advance

Kartheek Sarabu
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3 Answers3

1

I have download and install and get the following error

10-01 10:34:50.558: E/AndroidRuntime(1701): FATAL EXCEPTION: main
10-01 10:34:50.558: E/AndroidRuntime(1701): java.lang.RuntimeException: Unable to instantiate activity ComponentInfo{com.k2b.kluebook/com.k2b.kluebook.SplashScreenActivity}: java.lang.ClassNotFoundException: com.k2b.kluebook.SplashScreenActivity
10-01 10:34:50.558: E/AndroidRuntime(1701):     at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:1983)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:2084)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at android.app.ActivityThread.access$600(ActivityThread.java:130)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1195)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at android.os.Handler.dispatchMessage(Handler.java:99)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at android.os.Looper.loop(Looper.java:137)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at android.app.ActivityThread.main(ActivityThread.java:4745)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at java.lang.reflect.Method.invokeNative(Native Method)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at java.lang.reflect.Method.invoke(Method.java:511)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:786)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:553)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at dalvik.system.NativeStart.main(Native Method)
10-01 10:34:50.558: E/AndroidRuntime(1701): Caused by: java.lang.ClassNotFoundException: com.k2b.kluebook.SplashScreenActivity
10-01 10:34:50.558: E/AndroidRuntime(1701):     at dalvik.system.BaseDexClassLoader.findClass(BaseDexClassLoader.java:61)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at java.lang.ClassLoader.loadClass(ClassLoader.java:501)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at java.lang.ClassLoader.loadClass(ClassLoader.java:461)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at android.app.Instrumentation.newActivity(Instrumentation.java:1053)
10-01 10:34:50.558: E/AndroidRuntime(1701):     at    android.app.ActivityThread.performLaunchActivity(ActivityThread.java:1974)
10-01 10:34:50.558: E/AndroidRuntime(1701):     ... 11 more

To solve this issue first clear the project and generate apk again it solve your problem and upload the new api

Kirit Vaghela
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Install your application from Google Play and when it crashes report the problem. Then view the problem at your Play Store console. There you will get full stacktrace of the problem. Review it and resolve it.

Krrishnaaaa
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You can first check on the Google Play interface in the part "Crashes & ANRs", you might find the error directly here.

Otherwise you can also install this extension: http://acra.ch/

This extension is also available on GitHub: https://github.com/ACRA/acra

Once this installed, you can follow all the bugs happening on users' devices with an online interface displaying all the statistics tickets related to the bugs and crashes.

If you have to rollback your app to the previous version, you cannot just do it on Google Play. You will have to prepare a new APK with a previous working version and assign a new version on it to override the one you released on Google Play (or just publish back an existing one in the list).

Yoann Hercouet
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