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Whatever reason it is, when I try to send my mailings my css is not loaded correctly. My email background is gone and the email template looks stripped. I tried to use inline CSS but also that was no luck for me. I tried to upload my images to another host to see if that's the reason. But no luck after all.

I have converted my web template to mail template. But still no luck...

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd">
<html style="margin: 0; padding: 0;">
<head></head>
<body style="background-image: url('http://s30.postimg.org/3zs80ks9t/image.jpg'); background-attachment: fixed; background-position: top; background-repeat: no-repeat; background-color: #5C5959; width: 100%; font-variant: normal; font-style: normal; padding: 0; font-weight: normal; font-size: 13px; margin: 0 auto; font-family: Tahoma, Arial, Helvetica, sans-serif; line-height: 1.8em; text-align: center; letter-spacing: 0.06em;" bgcolor="#5C5959">
<div style="width: 1000px; min-height: 1000px; text-align: center; color: #595959; background-attachment: fixed; background-repeat: no-repeat; margin: 0 auto; padding: 0;" align="center">
<div style="color: white; float: left; margin-left: 55px; margin-top: 40px;"><a href="http://haptotherapiemris.nl" title="Home" style="color: #ffffff; text-decoration: underline;"><img src="http://haptotherapiemris.nl/images/logo.png" border="0"></a></div>      
<div style="color: white;"><div style="color: white;"></div></div>
<div style="color: white; clear: both; height: 50px;"></div>
<div style="color: white; clear: both; text-align: center; width: 1000px; height: 38px; background-image: url('http://nieuwsbrief.michaelris.nl/files/images/bg-red-up.png'); background-repeat: no-repeat; background-color: transparent; background-position: center top;" align="center"></div>
<div style="color: white; text-align: center; width: 1000px; margin-top: -2px9; background-image: url('http://nieuwsbrief.michaelris.nl/files/images/bg-red.png'); background-repeat: repeat-y; background-color: transparent; background-position: center top;" align="center">
<div style="color: white; text-align: left; width: 760px; height: auto; background-color: transparent; margin: -15px 120px -8px;" align="left">
<h1 style="font-family: Tahoma, Arial, Helvetica, sans-serif; font-style: normal; font-variant: normal; line-height: 1.5em; font-size: 19px; font-weight: normal; color: #ffffff;">Titel</h1>
<br>content
</div>
</div>
<div style="color: white; text-align: right; width: 1000px; height: 74px; background-image: url('http://nieuwsbrief.michaelris.nl/files/images/bg-red-down.png'); background-repeat: no-repeat; background-color: transparent; background-position: center top;" align="right"></div>          
<div style="color: white;">
<a target="_blank" rel="nofollow" href="http://www.facebook.com/HaptotherapieMichaelRis" style="color: #ffffff; text-decoration: underline;"><img border="0" src="http://haptotherapiemris.nl/images/logo-fb.png"></a>&nbsp;<a target="_blank" rel="nofollow" href="https://twitter.com/#!/Info_MichaelRis" style="color: #ffffff; text-decoration: underline;"><img border="0" src="http://haptotherapiemris.nl/images/logo-twitter.png"></a>&nbsp;<a target="_blank" rel="nofollow" href="http://blog.haptotherapiemris.nl/" style="color: #ffffff; text-decoration: underline;"><img border="0" src="http://haptotherapiemris.nl/images/logo-blog.png"></a>
</div>
<div style="color: white;"></div>
</div>
</body>
</html>
<html style="margin: 0; padding: 0;">
<head></head>
<body style="background-image: url('http://nieuwsbrief.michaelris.nl/files/images/bg.jpg'); background-attachment: fixed; background-position: top; background-repeat: no-repeat; background-color: #5C5959; width: 100%; font-variant: normal; font-style: normal; padding: 0; font-weight: normal; font-size: 13px; margin: 0 auto; font-family: Tahoma, Arial, Helvetica, sans-serif; line-height: 1.8em; text-align: center; letter-spacing: 0.06em;" bgcolor="#5C5959">
<style type="text/css">
h1 a:hover { color: #5e5e5e !important; text-decoration: none !important; }
.veolay-menu ul li.menuitem a:hover { color: #c20016 !important; text-decoration: none !important; background-color: #ffffff !important; height: 47px !important; }
.menusub ul li.menuitem a:hover { color: #c20016 !important; text-decoration: none !important; background-color: #ffffff !important; background: transparent url('http://nieuwsbrief.michaelris.nl/files/images/menubalksub-hover.png') repeat-x center top !important; }
.menusub ul li.menuitemactief a:hover { color: #c20016 !important; text-decoration: none !important; background-color: #ffffff !important; background: transparent url('http://nieuwsbrief.michaelris.nl/files/images/menubalksub-hover.png') repeat-x center top !important; }
></style>
<div style="width: 1000px; min-height: 1000px; text-align: center; color: #595959; background-attachment: fixed; background-repeat: no-repeat; margin: 0 auto; padding: 0;" align="center">
<div style="color: white; float: left; margin-left: 55px; margin-top: 40px;"><a href="http://haptotherapiemris.nl" title="Home" style="color: #ffffff; text-decoration: underline;"><img src="http://haptotherapiemris.nl/images/logo.png" border="0"></a></div>      
<div style="color: white;"><div style="color: white;"></div></div>
<div style="color: white; clear: both; height: 50px;"></div>
<div style="color: white; clear: both; text-align: center; width: 1000px; height: 38px; background-image: url('http://nieuwsbrief.michaelris.nl/files/images/bg-red-up.png'); background-repeat: no-repeat; background-color: transparent; background-position: center top;" align="center"></div>
<div style="color: white; text-align: center; width: 1000px; margin-top: -2px\9; background-image: url('http://nieuwsbrief.michaelris.nl/files/images/bg-red.png'); background-repeat: repeat-y; background-color: transparent; background-position: center top;" align="center">
<div style="color: white; text-align: left; width: 760px; height: auto; background-color: transparent; margin: -15px 120px -8px;" align="left">
<h1 style="font-family: Tahoma, Arial, Helvetica, sans-serif; font-style: normal; font-variant: normal; line-height: 1.5em; font-size: 19px; font-weight: normal; color: #ffffff;">Titel</h1>
<br>content
</div>
</div>
<div style="color: white; text-align: right; width: 1000px; height: 74px; background-image: url('http://nieuwsbrief.michaelris.nl/files/images/bg-red-down.png'); background-repeat: no-repeat; background-color: transparent; background-position: center top;" align="right"></div>          
<div style="color: white;">
<a target="_blank" rel="nofollow" href="http://www.facebook.com/HaptotherapieMichaelRis" style="color: #ffffff; text-decoration: underline;"><img border="0" src="http://haptotherapiemris.nl/images/logo-fb.png"></a>&nbsp;<a target="_blank" rel="nofollow" href="https://twitter.com/#!/Info_MichaelRis" style="color: #ffffff; text-decoration: underline;"><img border="0" src="http://haptotherapiemris.nl/images/logo-twitter.png"></a>&nbsp;<a target="_blank" rel="nofollow" href="http://blog.haptotherapiemris.nl/" style="color: #ffffff; text-decoration: underline;"><img border="0" src="http://haptotherapiemris.nl/images/logo-blog.png"></a>
</div>
<div style="color: white;"></div>
</div>
</body>
</html>
timmerdanny
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  • Are you sure that all your images are public references on the web? So in other words if I paste any of your image link into my browser I will be able to see the image? – jacqijvv Mar 09 '14 at 16:22
  • `background-image` is not supported by most email clients. I would hand code this with tables and inline css, using only supported css statements. – Kevin Lynch Mar 09 '14 at 16:34
  • you should go back to ancient coding style and code the newsletter entirely in tables. using css is a pain in the ass for email templates. – Samia Ruponti Mar 09 '14 at 16:50

3 Answers3

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Is it an HTML newsletter?

If so, then i'm sorry but divs are not very well supported and you will have to go back to using tables Unfortunately :(

Kieran
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You have also got two opening html tags - this should only be done once in the whole document

Kieran
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  • thanks, so I have to convert all div's to table and then it should work? – timmerdanny Mar 09 '14 at 18:52
  • Yeah, well it will be a good start, html emails are a hell of a job to do - especially for getting to work in Outlook. You will also need to only have one opening html tag - what I use for them - http://zurb.com/ink/ Hope this helps! – Kieran Mar 09 '14 at 21:54
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A lot of quirks html email has, check out the link to get you up to speed.

Here are a few of the issues:

For background images, there are only 2 techniques to that work in all major clients. The first technique only works in the entire email (body tag), the second uses VML to support Outlook.

For color declarations you have to use the 6-digit hex code ie color:#FFFFFF; not color:white;, as all other color codes/names are not fully supported.

float:left; isn't fully supported, you need to use align="left" in a <td> element instead.

As mentioned in other answers, you should avoid <div>, but also semantic tags like <h1> as they are not consistently rendered in all clients. Style text in a <td> or in <font> tags instead.

Your CSS selectors won't work also.

Community
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John
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