Outlook calendar disappear from inbox after accept the request

Question

Outlook 2010 and 2010+ versions seem to remove meeting request emails from your inbox once you accept or decline the invite.

How do I prevent these from being removed and keep them in my inbox?

Usually the meeting invite also contains useful information or things that need to be followed up later.

Usually, the email text gets saved into the calender item, so you can just check the corresponding calender entry (double click on it) and the info should be there. — Thomas, Jan 08 '18 at 15:31
I'm guessing this doesn't solve the problem on a Mac. I don't have 'Options' in my File menu. — annb, Mar 27 '19 at 17:51

score 34 · Accepted Answer · edited May 23 '16 at 14:03

34

In Outlook, this is found under the File tab. Click Options, then Mail, and scroll down to the Send messages section. Uncheck the box next to Delete meeting requests and notifications from Inbox after responding

edited May 23 '16 at 14:03

Michael

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answered Apr 16 '14 at 04:24

AzizSM

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Thanks for putting it as an answer on stackoverflow.. i appreciate it. – Shridutt Kothari May 23 '16 at 12:06
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how does one do this through the web UI? – StFS Feb 20 '17 at 12:43
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The checkbox is currently in the following location on the web UI: Settings -> Mail -> Calendar -> Automatic Processing -> Invitations. – zoee Mar 15 '18 at 13:50

score 4 · Answer 2 · answered Nov 28 '16 at 15:54

The provided "ounce of prevention" instructions are spot on! However, when faced with the immediate dilemma of needing the email... one goes to the Deleted Items folder to find the email, BUT (because the invitation email may be prevented from opening by Outlook) one must click Reply to then be able to once again read (and hyperlink-click) the original email entries.

score 4 · Answer 3 · edited Jun 04 '20 at 20:42

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I just did this, but with the Outlook web (Office 365) it's a little different now. To stop calendar invites being deleted do the following: Go to the settings wheel > View all Outlook settings > Calendar > Events and invitations > uncheck the box 'delete invitations and responses that have been updated'

edited Jun 04 '20 at 20:42

Ricardo

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answered Feb 07 '19 at 14:19

user11028873

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These updated instructions are helpful, though they appear applicable only to Outlook 365 Enterprise on the web (not personal Outlook). However, in my case the check box simply doesn't work. I've had that box unchecked for months, but every time I accept or decline an invitation from the Inbox, it either goes straight to the Deleted Items folder or it vanishes completely. – Ryan C. Oct 16 '19 at 20:43
Useful update to a good answer. It is a bit unbelievable that this would be the default behavior and that one has to ask/search SO to find the setting, buried five clicks deep. Par for the course with a Microsoft product, I guess. – osprey Oct 24 '19 at 14:50
Turns out this checkbox is completely ignored unless you use Outlook app or web interface. Still no support from MS. What a joke. – osprey Sep 08 '20 at 17:35

Outlook calendar disappear from inbox after accept the request

3 Answers3