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I have connected my mobile to my laptop via a USB cable, have turned on developer mode, debugging mode, MTP, and installed the google driver via the Eclipse "extras" folder in the SDK Manager. I have unplugged and replugged the device into every USB port on my computer, and am about to restart the PC as soon as I post this question.

However, given this too will not work, does anyone know how I can get my device to be detected without factory resetting? It's a friend's phone, so I can't have all his files wiped.

All help appreciated.

user3658385
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  • install driver for nexus 5 in your sysytem – Akarsh M May 28 '14 at 14:30
  • **This is not the question** asked in the _as already has an answer_ link. That one asks about drivers. A device that _isn't detected_ probably has a hardware or firmware problem. It might not be serious, e.g. some "USB" cables are really only _charging_ cables. I'll post an answer on the [above linked page](http://stackoverflow.com/questions/19838016/what-usb-driver-should-we-use-for-the-nexus-5/34301838#34301838). If this solves your problem, click over that page and give me an up-vote. k^] – riderBill Dec 16 '15 at 00:14

3 Answers3

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I had the same problem after installing the driver, one answer from this question solved my problem What USB driver should we use for the Nexus 5?

To get my nexus 5 recognized I changed the usb connection mode from MTP to PTP

Unplug the device from the computer Go to Settings -> Storage. In the ActionBar, click the option menu and choose "USB computer connection". Check "Camera (PTP)" connection. Plug the device and you should have a popup on the device allowing you to accept the computer's incoming connection, or something like that. Finally, you should see it now in the DDMS and voilà.

Community
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eric1825
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  • So the device is detected, but now the drivers are out of date, and I have no idea how to update them. – user3658385 May 28 '14 at 14:54
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    I can't find the storage option in settings. But there is an option named Storage & USB. When I opened it and clicked option menu, I can't see any option like "USB computer connection". There is only one option "Help & Feedback". Current version is 6.0. – berserk Nov 18 '15 at 06:43
  • @berserk: You can find the option in "Developer Options -> Select USB Configuration" – AnkitRox Dec 23 '16 at 09:52
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Solution is to open Android SDK Manager and download/install latest USB drivers (under Extras). Then in Windows Device Manager (devmgmt.msc), right click the Nexus 5 device and select Update Driver Software. Then, Browse my computer for driver software > Android SDK Dir > Extras > usb_driver

sai Gorantla
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  • How do I update the driver from there? I use the files "amd64", "i386" and ever "usb_driver" in the google file in extras, but all 3 are "unable to install". – user3658385 May 28 '14 at 14:53
  • This worked for me, but I also had to turn USB debugging on/off/on for some reason it got confused. I'd recommend to restart Eclipse and the phone to make sure all works. – Danijel Oct 01 '15 at 08:46
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You are using windows I guess. If yes go to device manager remove your old driver. It may be listed as Android phone or nexus. Then reconnect it. This solved my problem.

Illegal Argument
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  • As in, select "uninstall" from the right click menu? I did this, and tried reconnecting it - It's detecting the device now, but there's still a yellow exclamation mark and I don't know how to update the driver. – user3658385 May 28 '14 at 14:59
  • download the driver extract it and on the device manager update the driver by right click and browse my computer for driver software its basic stuff man – Illegal Argument May 28 '14 at 15:13
  • Sorry, poor wording - The Google usb driver folder had two files in it - When I tried to update the driver using each of the files, then the usb_driver file, it was "unable to update" every time. But the guy's taken his phone back now, so it's too late anyway 3 Thanks for the help though! – user3658385 May 28 '14 at 15:21
  • just select the root folder and windows will take care of the rest – Illegal Argument May 28 '14 at 15:26