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I'm using M2Epro in a Magento site. When syncing the Amazon Orders to Magento store, it creates the orders and products correctly but the Amazon Fee always shows 0 (Zero) in the Order details in Magento.

I have created screenshots to describe the issue more clearly:

  1. See the Amazon Orders import log enter image description here

    • Amazon orders are imported and Magento orders created with similar info. Note the Order #, Magento Order #. An equivalent Magento Order is created for each Amazon order.

  2. See the details of the Amazon Order enter image description here.

  3. See the details of the Magento Order counterpart of the Amazon order enter image description here . Note the Amazon fee shows 0 but the actual fee is not 0. We have to update it with real value

I appreciate your help.

Andrew
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Mainuddin
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2 Answers2

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As far as I'm aware this is not possible and can only be found in your monthly reconciliation report from Amazon. However as M2EPro is a 3rd party extension. This question would be better asked via their support channels.

Matthew Ogborne
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Even if your a 3rd party provider you should be able to tap into the Amazon data feed via API and get access to the fees the same way you do it with PayPal/eBay. We have used several 3rd party providers over the years and its never been an issue. This is something M2E should put on the wishlist for future improvements for sure.

drow
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