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i am trying to connect heroku i downloaded heroku toolbelt and installed it . then from the command prompt i type :

heriku login

althogh i type the right credentials (i checked!!) i get

!    Unable to connect to Heroku API, please check internet connectivity and 
try again.

I wanted to be sure its not something with authentication so i typed :

heroku update

just to set up a connection that doesn't need a password. i get the message:

!    Unable to connect to Heroku API, please check internet connectivity and 
try again.

i saw some answers that talked about the remote option so i did that:

heroku git:remote -a my-app-name

and i got the same response.

the internet connection is ok because the git program is able to push to github. even when i run 

 heroku install:something

it works.

so I tried to debug:

i downloaded a git bash so i can operate in unix through SSH and I followed this stack question comments and tried it:

ssh git@heroku.com -T

and got :

warning permanently added the RSA host key for ip address '50.19.85.132' to the list of     
known hosts.
permission denied (publickey)

then I tried to check DNS response:

ssh host heroku.com

and got :

ssh: host: no address associated with the name.

so i guess that my connection get blocked regardless of SSH . i run netstat -a and it seems that port: 22 , 443 , 5000 that heroku uses are free. i turned the firewall off and still no conection

what should i do?

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user3294287
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  • Have you authenticated your toolbelt connection? Also, have you ensured it will pass through the firewall etc? – Richard Peck Jul 30 '14 at 08:37
  • can you explain more? – user3294287 Jul 30 '14 at 08:41
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    the update commandd does not need user (email and password) authentication. about he fire wall - i am a beginer so i don't know much about it. – user3294287 Jul 30 '14 at 08:43
  • i followed the "get stated with heroku" guide and it doesn't write more then i did . i'll be glad to read about it somewhere. – user3294287 Jul 30 '14 at 08:43
  • The `update` command - I didn't realize this sorry. What does it do? It seems like it just installs the latest version of toolbelt? With this, have you tried closing the console & loading again? – Richard Peck Jul 30 '14 at 08:46
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    i tried closing and reloading... about the firewall - i entered the firewall unblock menu - heroku is not specified there . is there something else that should be enabled? it seems a good option. – user3294287 Jul 30 '14 at 08:56
  • i am working on windows .. do i need to install some SSH software so it will work from the command prompt? – user3294287 Jul 30 '14 at 09:05
  • I don't think so - what are you trying to achieve with the Heroku Toolbelt? It only provides CLI access to their API -- if you just want to deploy apps, you can use the `git` CLI infrastructure if you wish – Richard Peck Jul 30 '14 at 09:19
  • what about the firewall? – user3294287 Jul 30 '14 at 09:23
  • Firewall should be okay - are you using Windows 7 or 8? Either one should ask you for permission to use the Heroku CLI, which you can just agree to – Richard Peck Jul 30 '14 at 09:48
  • i am using windows 7. what do you mean ask permission to use heroku CLI ? i am using the windows menu command prompt . the heroku commands work from there. do i need to operate a command prompt from heroku? – user3294287 Jul 30 '14 at 09:56

1 Answers1

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Try heroku login first. It authenticates you.

Dan Kohn
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