I have followed the instructions in this thread: Asterisk AMI - pickup call. However, I am still unable to answer calls via AMI. I can make the call to the extension, but corresponding phone for that extension doesn't ring. I can then run the AMI command to answer that call, it does answer, but obviously there isn't any actual response.
Dialplan (testing with extension 116):
exten => 116,1,AGI(agi:async)
Any ideas what I am doing wrong here?