I am working in Kaltura gemini version to stream my videos. I want to play them in PC's and devices. I am able to play the videos in PC's but not able to play the videos in iOS and android devices like iPad and Tablets. I am getting the following error.
Unknown user_101 like that.
You have to change your localSettings.php file to point your kaltura server. By default it points to Kaltura.com, which is SAAS. But in your case it's not a SAAS right? So you have to replace all instances of kaltura.com to yourKalturaServer.example.com (for example). This will solve the problem.
The file is under the path of yourKalturaServer.example.com/html5/html5lib/version/localSettings.php
Hope this helps.
