I have a query:
SELECT case
when Submission__bTracking = 'Phone' then 'Phone'
when Submission__bTracking = 'Web' then 'Web'
when Submission__bTracking = 'Email' then 'Email
when Submission__bTracking = 'Live__bTech__bSupport' then '@ Live Tech Support
when Submission__bTracking = 'Verbal' then 'Verbal Request'
when Submission__bTracking = 'Fax__b__f__bform' then 'Fax / Form'
End as Sub_Tracking,
COUNT(Submission__bTracking) as tickets FROM dbo.MASTER30
WHERE mrSUBMITDATE >= (CONVERT (date, CURRENT_TIMESTAMP -1))
AND mrSUBMITDATE < (CONVERT (date, CURRENT_TIMESTAMP))
GROUP BY Submission__bTracking
WHICH PRODUCES THE FOLLOWING RESULT:
Sub_Tracking tickets
Email 36
Fax / Form 1
@ Live Tech Support 18
Phone 441
Web 41
How do I also produce the total sum of all the tickets within the same query?
LIKE BELOW:
Sub_Tracking tickets
Email 36
Fax / Form 1
@ Live Tech Support 18
Phone 441
Web 41
ALL 537
Thanks for any help!!