Video not playing on iOS devices

Question

I have created a web service for listing all videos of a user, I used Django and Django Rest Framework to create the web service. The URL of video is like this:

http://example.com/media/2015/04/uploadedFile_e0pmVxB.mov.

Following is the response from web service:

{
    "status": 1,
    "message": "successful",
    "result": [
        {
            "user_id": 17,
            "receiver_id": 27,
            "video": "/media/2015/04/uploadedFile_e0pmVxB.mov",
            "thumbnail": "/media/thumbnails/844702.jpeg",
            "timestamp": "2015-04-23 09:02:27"
        }
    ]
}

This video URL is working in Android devices, browsers but not in iOS devices. I have tried using different players in iOS, used different video codecs, still it's not working. What is missing here and is there anything that i have to do in the web service?

Any help is appreciated...

score 1 · Answer 1 · answered Apr 23 '15 at 10:39

1

Django cannot stream video files directly, which iOS requires in order to play them. You need to make sure that your proxy server (Nginx/Apache) is handling the media directory.

iOS will send a Range header, so only part of the file is requested. Because Django will ignore this, it will usually not allow the video to be played.

answered Apr 23 '15 at 10:39

Kevin Brown-Silva

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I didnt get what you try to explain,this video is working for andriod devices which is accessed from same media folder(So apache should be handling meida directory).So what should i do make it working.Please explain this. – Vishnu Apr 23 '15 at 10:46
1

This answer would apply if you weren't using Apache to serve the media folder. You didn't mention whether or not you were, but I guess this answer doesn't apply to you specifically. It does apply to others though, as it's a common issue. – Kevin Brown-Silva Apr 23 '15 at 18:32

score 1 · Accepted Answer · edited May 23 '17 at 12:23

1

The problem is media files is not served by apache server.Try by changing your configuration.

Refer :Exception happened during processing of request from IOS Device

edited May 23 '17 at 12:23

Community

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1

answered Apr 29 '15 at 08:56

score -3 · Answer 3 · answered Apr 23 '15 at 10:01

-3

Try to convert your video to mp4 with an H.264 codec.

answered Apr 23 '15 at 10:01

Joe T. Boka

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your video file right now is .mov so try to convert it to .mp4 with the H.264 codec – Joe T. Boka Apr 23 '15 at 10:10
@JoeR `.mov` can be a H.264 encoded video, it's what the iPad takes by default. `.mov` and `.mp4` just specify the container that is used. – Kevin Brown-Silva Apr 23 '15 at 18:33

Video not playing on iOS devices

3 Answers3