Ruby mailer is coming up with an EOFError

Question

I am getting an EOFError (End Of File Error) on this code in my controller. The block where the error appears is at the end of the line that says UserMailer.deliver_message( I am unaware as to how to fix this, I have been stuck for about 2 months and this site was suggested. Please help.

  def contact
      @title= "Contact Us"
      if request.post?
       @message= Message.new(params[:contact])
        if @message.valid?
           UserMailer.deliver_message(
            :message => @message
            )
          flash[:notice] = "Thank you for contacting us"
          redirect_to contact_url
         end
        end
      end

Here is the message file:

<%= @message.name %> has sent feedback or a question:

  Message: <%= @message.body %>

  From: <%= @message.email %>

And here is the UserMailer

class UserMailer < ActionMailer::Base

  def message(mail)
    subject    'Feedback/Questions'
    recipients 'Email@email'
    from       'webmaster'
    body        mail
  end
end

Alright here is the error I get

EOFError in PedalsController#contact

end of file reached

and here is the application trace

/usr/lib64/ruby/1.8/net/protocol.rb:135:in `sysread'
/usr/lib64/ruby/1.8/net/protocol.rb:135:in `rbuf_fill'
/usr/lib64/ruby/1.8/timeout.rb:62:in `timeout'
/usr/lib64/ruby/1.8/timeout.rb:93:in `timeout'
/usr/lib64/ruby/1.8/net/protocol.rb:134:in `rbuf_fill'
/usr/lib64/ruby/1.8/net/protocol.rb:116:in `readuntil'
/usr/lib64/ruby/1.8/net/protocol.rb:126:in `readline'
/usr/lib64/ruby/1.8/net/smtp.rb:911:in `recv_response'
/usr/lib64/ruby/1.8/net/smtp.rb:897:in `getok'
/usr/lib64/ruby/1.8/net/smtp.rb:921:in `critical'
/usr/lib64/ruby/1.8/net/smtp.rb:895:in `getok'
/usr/lib64/ruby/1.8/net/smtp.rb:828:in `mailfrom'
/usr/lib64/ruby/1.8/net/smtp.rb:653:in `sendmail'
$HOME/blueflower/vendor/rails/actionmailer/lib/action_mailer/base.rb:684:in `perform_delivery_smtp'
/usr/lib64/ruby/1.8/net/smtp.rb:526:in `start'
$HOME/blueflower/vendor/rails/actionmailer/lib/action_mailer/base.rb:682:in `perform_delivery_smtp'
$HOME/blueflower/vendor/rails/actionmailer/lib/action_mailer/base.rb:523:in `__send__'
$HOME/blueflower/vendor/rails/actionmailer/lib/action_mailer/base.rb:523:in `deliver!'
$HOME/blueflower/vendor/rails/actionmailer/lib/action_mailer/base.rb:395:in `method_missing'
$HOME/blueflower/app/controllers/pedals_controller.rb:36:in `contact'

Maybe I am missing something really stupid, but if someone can answer this, that would be amazing. Also, what is my fix?

Please edit your question to include the code from your `Message` model and your `UserMailer`. — John Topley, Jun 14 '10 at 16:26
Seems like the mailer has problems with your e-mail delivery. Can you post the full error, including stack trace and your e-mail configuration? — molf, Jun 15 '10 at 11:38

score 17 · Answer 1 · answered Apr 11 '13 at 08:02

17

This can also happen if the SMTP server is down. (I use a 3rd party mailer called Sendgrid and this happened once when it goes down entirely)

answered Apr 11 '13 at 08:02

lulalala

17,572
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1

Same exact situation for us. Would have been tearing my hair out – Michael May 15 '14 at 05:41
Specifying the wrong port will also result in this happening – Willem Ellis Feb 14 '18 at 21:35

score 12 · Answer 2 · answered Nov 01 '16 at 04:24

12

If you are using "ZOHO" to send email,

one of the reason I had a problem with this was.

You should use a valid from value. In my case, I used a non existing email account default from: "info@luxelectrical.net.au" hence zoho server is not allowing the email to be sent which causes EOF Error.
You should allow IMAP settings on ZOHO

answered Nov 01 '16 at 04:24

Emil Reña Enriquez

2,929
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More specific to "valid from value" - it needs to be a from-address from the account connected to the user/pass you are using to send via Zoho. A different Zoho address, even using your same domain, which has different login-credentials, you still get the crazy EOF error (which makes no sense). – JosephK Aug 30 '17 at 15:34

score 3 · Accepted Answer · answered Jun 24 '10 at 16:13

3

Alright, thank you guys, I actually had malformed code in the UserMailer. The actual code I had in the from line had a <> encasing an email address and had the senders name on the outside. Though that has worked on some of the private email servers I have used/work on, it does not work on Hostmonster. Soo, for anyone that ends up using Hostmonster in the future, keep everything about your mailers configuration simple (the message can be complicated but the SMTP Config needs to be simple). Thanks.

answered Jun 24 '10 at 16:13

Deadder

535
1
4
16

Hi, could you clarify what do you mean by "simple"? – jaycode May 06 '15 at 09:10
Hey @jaycode by "simple" I mean, keep the SMTP config in plain text, do not add any additional code or parameters. – Deadder Oct 17 '16 at 15:31

score 1 · Answer 4 · answered Jun 23 '10 at 12:52

1

Do you have to authenticate to the mail server?

:authentication => :plain (if so), :enable_starttls_auto => true

answered Jun 23 '10 at 12:52

Jason Hobbs

11
1

score 0 · Answer 5 · answered Jun 16 '10 at 08:07

0

It's a problem with your SMTP.

The mailer connect by SMTP to him and can't close corretly the socket.

answered Jun 16 '10 at 08:07

shingara

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it's dependent of your configuration. You use sendmail or a SMTP connection for that ? – shingara Jun 18 '10 at 09:33
SMTP is used,I have tried other ways of sending and it doesn't work. – Deadder Jun 19 '10 at 17:52
Can you send email by this SMTP with success. You problem is the configuration. – shingara Jun 22 '10 at 09:04

Ruby mailer is coming up with an EOFError

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