401 (Unauthorized) when trying to access REST API

Question

So basically, I am trying to connect to a REST API online. Easy enough right?

However I am getting a 401 (Unauthorized) error whenever I try to connect. I am using a C# console app to test this, and I have also tried using PUTMAN (Google Chrome App to view HTTP Requests).

Here is the link to the API I am using: https://community.dynatrace.com/community/display/APMSAASDOC/Login+-+REST+API

I follow all the steps listed. I know my username and password is correct (have logged into the Dynatrace Portal). Does anyone have any ideas what could be wrong? Here is my code below (I have removed the actual username and password for obvious reasons):

static async Task RunAsync()
    {
        string _user;
        string _password;
        string _authorizationType;
        string _contentType;
        string _CredentialsToBase64;
        string _url = "https://datafeed-api.dynatrace.com";

        _user = "MYUSERNAME";
        _password = "MYPASSWORD";
        _authorizationType = "basic";
        _contentType = "application/json";
        _CredentialsToBase64 = System.Convert.ToBase64String(System.Text.ASCIIEncoding.ASCII.GetBytes(_user + ":" + _password));


        using (var client = new HttpClient())
        {
            client.BaseAddress = new Uri(_url);
            client.DefaultRequestHeaders.Accept.Clear();
            client.DefaultRequestHeaders.Accept.Add(new MediaTypeWithQualityHeaderValue(_contentType));
            client.DefaultRequestHeaders.Add("Authorization", _authorizationType + " " + _CredentialsToBase64);

            using (HttpResponseMessage httpResponse = await client.GetAsync("publicapi/rest/v1.0/login?user=MYUSERNAME&password=MYPASSWORD HTTP/1.1"))
            {
                if (httpResponse.IsSuccessStatusCode)
                {
                    Console.WriteLine("Success");
                }
                else
                {
                    Console.WriteLine(string.Format("Service request failed ({0})", httpResponse.StatusCode));
                }
            }



        }

If you are passing the Authorization header, why are you including the username/password in the URL. — Justin Pearce, Jun 30 '15 at 21:36
I picked up this code from another team member; I have tried commenting out the Authorization header and it makes no difference I guess. — tnort173, Jul 01 '15 at 13:16

score 2 · Answer 1 · edited May 23 '17 at 11:54

2

The HTTP/1.1 string at the end of the client.GetAsync method call is probably being translated into password=MYPASSWORD%20HTTP/1.1 (or similar) which results in the error. Try removing that, and see if it works.

Note: %20 is a urlencoded space

Another Option The answer to this post might be related. To summarize, it appears that formatting a request requires the BaseAddress to have a trailing slash and the GetAsync string to not start with a slash.

edited May 23 '17 at 11:54

Community

1
1

answered Jun 30 '15 at 21:47

Brad Berger

572
4
6

Unfortunately it did not work :/ I had previously thought that it might be the problem as well, but it makes no difference. – tnort173 Jul 01 '15 at 13:17

score 1 · Accepted Answer · answered Jul 01 '15 at 19:32

Sorry for the headache everyone. The problem was an account issue with the company itself. I contacted them and they noticed the problem was with a migration of accounts from a old to new portal. So there was nothing wrong with our end. Thanks for your help everyone!

score 0 · Answer 3 · answered Jun 30 '15 at 21:54

0

Remove " HTTP/1.1" from the end of your GET url, its being added to the end of your password, hence the 401

answered Jun 30 '15 at 21:54

BhavO

2,406
1
11
13

401 (Unauthorized) when trying to access REST API

3 Answers3