Dynamics CRM Email entity isReply, isForward replacement in 2013/2015?

Question

In Dynamics CRM 2015 Email forms I need to know if email is forwarded, replied etc. In Dynamics CRM 2011 there used to be JavaScript variables for this e.g. isReply, isForward, isReplyall

These variables doesn't exists in Dynamics CRM 2013/2015. Is there any alternative to get this information on email form?

Regards Imran

We were checking Email subject contains RE: or FW: at the beginning to verify. — Arun Vinoth-Precog Tech - MVP, Jun 12 '17 at 18:54
We did that too, not the robust solution specially when your environment is multilingual... — Imran, Jun 19 '17 at 07:55

Arun Vinoth-Precog Tech - MVP · Answer 1 · 2017-08-21T19:29:07.490

0

We have to read the subject line of email to see RE: FW:

In addition to that CRM tracking token will be appended at the end of email subject.

If you want to configure for multilingual, use some config to have all the equivalent of RE: FW: of your user base languages in a delimited string to check.

edited Aug 21 '17 at 19:29

answered Jul 02 '17 at 04:24

Arun Vinoth-Precog Tech - MVP

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Dynamics CRM Email entity isReply, isForward replacement in 2013/2015?

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