How to solve undefined labels in suiteCRM

Question

I am getting this error in SuiteCRM:

"NetworkError: 404 Not Found - /cache/jsLanguage/Home/en_us.js?v=9W_DRN8pphMvoAsvU564UA"

Please help me that how can I solve it?

score 4 · Accepted Answer · edited Aug 23 '19 at 11:25

4

Go to Admin > Repair and do a "Quick Repair & Rebuild". Execute any changes shown at the bottom of the page.

If that doesn't work, go to Admin > Repair and do "Rebuild .htaccess file" and afterward, Admin > Repair and do a "Quick Repair & Rebuild" again.

edited Aug 23 '19 at 11:25

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answered Oct 15 '15 at 13:29

vinsonjebasingh

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score 2 · Answer 2 · edited Dec 14 '18 at 12:44

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Simply remove the cache folder from your instance files, and make a hard reload.

edited Dec 14 '18 at 12:44

alecxe

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answered Dec 14 '18 at 12:33

Zakria Rehan

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score 0 · Answer 3 · edited Aug 23 '19 at 11:26

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I had this same problem and the above answer did not work.

I found that the file/folder permissions were wrong, once these were updated 644/755 respectively everything started to work as it should.

edited Aug 23 '19 at 11:26

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answered Nov 08 '17 at 02:25

Derek Buntin

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score 0 · Answer 4 · answered Jan 04 '18 at 18:56

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Here are the commands you need to execute in the directory to fix this issue.

find -type d -exec chmod 755 {} \;
find -type f -exec chmod 644 {} \;

answered Jan 04 '18 at 18:56

zerotres

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score 0 · Answer 5 · answered Dec 03 '18 at 03:19

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These 3 directories in SuiteCRM should be 777. or at least 775.

Cache upload custom

As lot of files re-generate while repair or cache build up, it needs to be full permission on those directories.

answered Dec 03 '18 at 03:19

Ashish Dwivedi

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score 0 · Answer 6 · answered Feb 19 '19 at 15:27

the issue for me was super simple and none of these: my .htaccess file had an old directory listed so I did a control F, changed the directory name of where suitecrm should have been and currently is, and then saved it, and boom. all 'undefined' errors gone. Hope this helps

score 0 · Answer 7 · answered Aug 23 '19 at 11:25

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This is related to RewriteBase in .htaccess. Either you can manually update it by modifying .htaccess or execute Rebuild .htaccess file

answered Aug 23 '19 at 11:25

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How to solve undefined labels in suiteCRM

7 Answers7