Issue uploading external apps in IBM MobileFirst Application Center Console with proxy

Question

When I try to add an external app (from google play) in Application Center Console. It shows the error: "A server error was detected".

The server is in a internal LAN and we configured the proxy with no required user/pass. Also, we have configurated in JBM parameters of liberty profile (file jvm.options):

-Dhttp.useProxy=true
-Dhttp.proxyHost=proxyname
-Dhttp.proxyPort=80

We tried to "sniff" the communication between our IBM MobileFirst server and Google Play server with Wireshark application and we obtained the next trace: WireShark capture

Also, in the error messages.log:

{
    "id": "b50986cc-4ce2-41b9-948f-30a8f4569363",
    "message": "FWLAC0000E: A server error was detected.",
    "productVersion": "7.0.0.00-20150312-0731"
}
java.net.SocketException: Connection reset
    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:526)
    at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:1676)
    at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:1674)
    at java.security.AccessController.doPrivileged(Native Method)
    at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1672)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1245)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:254)
    at com.ibm.puremeap.applinks.GooglePlayStoreMetadataInfo2.parseWebDocument(GooglePlayStoreMetadataInfo2.java:190)
    at com.ibm.puremeap.applinks.GooglePlayStoreMetadataInfo2.collect(GooglePlayStoreMetadataInfo2.java:130)
    at com.ibm.puremeap.services.ApplicationLinkMetadataGrabberService.checkForMetadataQuery(ApplicationLinkMetadataGrabberService.java:126)
    at com.ibm.puremeap.services.ApplicationLinkMetadataGrabberService.findMetadataWithTimeout(ApplicationLinkMetadataGrabberService.java:94)
    at com.ibm.puremeap.services.ApplicationLinkMetadataGrabberService.findMetadata(ApplicationLinkMetadataGrabberService.java:78)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:606)
    at org.apache.wink.server.internal.handlers.InvokeMethodHandler.handleRequest(InvokeMethodHandler.java:63)
    at org.apache.wink.server.handlers.AbstractHandler.handleRequest(AbstractHandler.java:33)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22)
    at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:67)
    at org.apache.wink.server.internal.handlers.CreateInvocationParametersHandler.handleRequest(CreateInvocationParametersHandler.java:54)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22)
    at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:67)
    at org.apache.wink.server.handlers.AbstractHandler.handleRequest(AbstractHandler.java:34)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22)
    at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:67)
    at org.apache.wink.server.internal.handlers.FindResourceMethodHandler.handleResourceMethod(FindResourceMethodHandler.java:151)
    at org.apache.wink.server.internal.handlers.FindResourceMethodHandler.handleRequest(FindResourceMethodHandler.java:65)
    at org.apache.wink.server.internal.handlers.FindResourceMethodHandler.handleSubResourceLocator(FindResourceMethodHandler.java:230)
    at org.apache.wink.server.internal.handlers.FindResourceMethodHandler.handleRequest(FindResourceMethodHandler.java:115)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22)
    at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:67)
    at org.apache.wink.server.internal.handlers.FindRootResourceHandler.handleRequest(FindRootResourceHandler.java:95)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22)
    at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:67)
    at org.apache.wink.server.internal.handlers.HeadMethodHandler.handleRequest(HeadMethodHandler.java:53)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22)
    at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:67)
    at org.apache.wink.server.internal.handlers.OptionsMethodHandler.handleRequest(OptionsMethodHandler.java:46)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22)
    at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:67)
    at org.apache.wink.server.internal.handlers.SearchResultHandler.handleRequest(SearchResultHandler.java:33)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22)
    at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:67)
    at org.apache.wink.server.internal.log.ResourceInvocation.handleRequest(ResourceInvocation.java:92)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22)
    at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:67)
    at org.apache.wink.server.internal.log.Requests.handleRequest(Requests.java:76)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26)
    at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22)
    at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:67)
    at org.apache.wink.server.handlers.AbstractHandlersChain.run(AbstractHandlersChain.java:52)
    at org.apache.wink.server.internal.RequestProcessor.handleRequestWithoutFaultBarrier(RequestProcessor.java:207)
    at org.apache.wink.server.internal.RequestProcessor.handleRequest(RequestProcessor.java:154)
    at org.apache.wink.server.internal.servlet.RestServlet.service(RestServlet.java:133)
    at com.ibm.puremeap.services.RestServlet.service(RestServlet.java:56)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1285)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:776)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:473)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:135)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:89)
    at com.ibm.puremeap.services.RestFilter.doFilter(RestFilter.java:60)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:206)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:86)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:978)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1100)
    at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4845)
    at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost$2.handleRequest(DynamicVirtualHost.java:297)
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:981)
    at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost$2.run(DynamicVirtualHost.java:262)
    at com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink$TaskWrapper.run(HttpDispatcherLink.java:955)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:745)
Caused by: java.net.SocketException: Connection reset
    at java.net.SocketInputStream.read(SocketInputStream.java:196)
    at java.net.SocketInputStream.read(SocketInputStream.java:122)
    at sun.security.ssl.InputRecord.readFully(InputRecord.java:442)
    at sun.security.ssl.InputRecord.read(InputRecord.java:480)
    at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:934)
    at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1332)
    at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1359)
    at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1343)
    at sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:563)
    at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:185)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1301)
    at sun.net.www.protocol.http.HttpURLConnection.getHeaderFields(HttpURLConnection.java:2714)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getHeaderFields(HttpsURLConnectionImpl.java:283)
    at com.ibm.puremeap.applinks.GooglePlayStoreMetadataInfo2.extractCharsetFromConnectionHeaders(GooglePlayStoreMetadataInfo2.java:209)
    at com.ibm.puremeap.applinks.GooglePlayStoreMetadataInfo2.parseWebDocument(GooglePlayStoreMetadataInfo2.java:189)
    ... 76 more

This issue hasn't been resolved yet. – Oscar Sanz Merino Jan 04 '16 at 09:35 — Oscar Sanz Merino, Jan 04 '16 at 09:35

score 0 · Answer 1 · answered Oct 19 '15 at 12:12

At the time point of the exception, the server is trying to contact the Google Playstore with the link to the app that you have provided. Typically this is a link to https://play.google.com/store/apps/details?id=... At this time, it is trying to read the meta data of the app that you have provided by the external app link. The exception says that connection to Google Playstore failed during the SSL handshake.

I assume you followed the instructions to configure the webserver for app links, as documented here https://www-01.ibm.com/support/knowledgecenter/SSHS8R_7.0.0/com.ibm.worklight.installconfig.doc/appcenter/c_ac_was_config_applinks.html
Make sure that the Google Play Store is reachable from your Webserver (in case you have a firewall/proxy). If it is reachable, then it could be the following SSL problem: Since newest, please avoid Oracle Java 6, better use Java 7 or Java 8, or IBM Java 6-8, since Oracle Java 6 is not fully compliant with the newest vulnerability fixes concerning SSL, and Google might have installed SSL fixes that your Java 6 version does not understand (yet).

1. We followed the instructions to configure the webserver for app links for Google PlayStore (we hadn't done this yet...) and still had the same error... 2. We assured that Google PlayStore is reachable from our webserver, and we have installed Java version 1.7 u79 but we don't know what is happening and what we can do after this... — Oscar Sanz Merino, Oct 20 '15 at 15:51

Issue uploading external apps in IBM MobileFirst Application Center Console with proxy

1 Answers1