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I am trying to clone a project from my bitbucket to my computer, using SourceTree.

I tried to do so from the web interface :

enter image description here

But it always failed.

Here is the details of the error.

enter image description here

Can you help me please ?

Tofuw
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4 Answers4

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Update: As mentioned below an update (1.6.25) has been released which fixes this error.

Original: Authentication in Version 1.6.24 of SourceTree is currently not working well. Use version 1.6.23 instead. You can find it here: http://downloads.atlassian.com/software/sourcetree/windows/SourceTreeSetup_1.6.23.exe

Enjoy:)

Viggo Falster
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    Another thread related to this issue can be found here: https://answers.atlassian.com/questions/164023/password-not-working-on-sourcetree – Viggo Falster Dec 01 '15 at 09:48
  • Thanks for your answer, my problem is now solved (Installation of the 1.6.23 version) – Tofuw Dec 01 '15 at 10:16
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Yes, the problem is with Askpass.exe

We recently changed the logging framework we used to slf4net/log4net and this, unexpectedly is being picked up by askpass.exe. But unfortunately since askpass.exe has no configuration in place it logs some output to stdout by default, this is interfering with the expected stdout output from askpass.exe.

We will release a 1.6.25 tomorrow with a proper fix.

Work Around

As a temporary workaround copying the attached Askpass.exe.config file in to

C:\Program Files (x86)\Atlassian\SourceTree

will provide the necessary configuration and should fix the multiple authentication requests.

You may find that unfortunately SourceTree has deleted what it thought were 'failing' passwords. Apologies for this you will need to re-enter them.

You can see the issue on Atlassian's own Jira: SRCTREEWIN-3944

Edit: Said update appears to be available now.

lpd
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Help > Check for Updates > Update

Worked for me

AndroC
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It is because of the update which is the Two-step verification. I suggest you read this first to read more about their update and then you proceed over here. I was able to change my default HTTPS protocol to SSH protocol by following the steps above.

Tweetie Sabado
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