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I do not manage to connect my JIRA server and my QC via the HP ALM Synchronizer.

I get the following error message on the ALM QC Synchronizer when I try to connect it to the jira server:

handling exception: java.net.ssl.SSLHandshakeException: Received fatal alert : handshake failure.

Version of Jira : 6.3.15 running on Apache Tomcat 7 Version of ALM QC synchronizer : 12.50.1

I have already imported the SSL certificate of the Jira server on the keystore of the java running the ALM QC synchronizer. Anyone has any clue ?

Koby Douek
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iclman
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1 Answers1

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I eventually found the root cause of the problem. ALM QC Synchronizer is running on an old version of Java (java 1.6.0.17).

My Jira server was running on Tomcat 7. I had to enable the TLSv1 and SSLv2Hello on the Tomcat 7 side of my Jira server. This is well explained in this Tomcat 7 issue : Tomcat7getting-sslv2hello-is-disabled-error-when-trying-to-make-client-server

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iclman
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