Google Analytics works on desktop but not on Android device

Question

I am trying to implement Google Analytics to my app. I can see hits when trying on Unity editor and also see real time users in analytics dashboard. However when I build my game on device I cannot see users on real time. I wait for a day no data has been sent from device.

    try {

        googleAnalytics.LogScreen(new AppViewHitBuilder()
            .SetScreenName("Main Menu"));;

        debuggerText.text = "Succes";
    } catch (System.Exception ex) {
        debuggerText.text = ex.ToString();

    }

This return success both on desktop and device but on device no data sent. I search all similar questions but nothing helps ? Any idea what am I doing wrong ?

Where can I check the logs when building on device ? On desktop in console it show succesfully sent hits to google analytics. — Çağatay Kaya, Apr 15 '16 at 11:52
do your homework http://developer.android.com/tools/help/logcat.html, check the logs on your Android device the moment you are sending the log — Taras Leskiv, Apr 15 '16 at 11:58
find the logs. Here 04-15 16:02:09.657: E/GMPM(12430): GoogleService failed to initialize, status: 10, Missing an expected resource: 'R.string.google_app_id' for initializing Google services. Possible causes are missing google-services.json or com.google.gms.google-services gradle plugin. — Çağatay Kaya, Apr 15 '16 at 13:02

score 1 · Answer 1 · answered Apr 15 '16 at 11:31

1

This can happen if you have a white-space or new line in your tracking code.

I suggest you first delete your current tracking code from Unity. Now, copy your tracking code from Google/web to notepad then copy it directly from notepad to Unity. This will make sure that you don't have white-space or new line in your tracking code while copying it from the web.

answered Apr 15 '16 at 11:31

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I make changes on GAv4 prefab wrote the tracking code myself no copy paste. Nothing changes. – Çağatay Kaya Apr 15 '16 at 11:50

score 1 · Accepted Answer · edited May 23 '17 at 12:16

find the logs. Here 04-15 16:02:09.657: E/GMPM(12430): GoogleService failed to initialize, status: 10, Missing an expected resource: 'R.string.google_app_id' for initializing Google services. Possible causes are missing google-services.json or com.google.gms.google-services gradle plugin.

Now when you have read the logs you have to fix the cause: Missing an expected resource: 'R.string.google_app_id'

Here is GoogleService failed to initialize the solution.

Google Analytics works on desktop but not on Android device

2 Answers2