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I'm trying to use facebook-graph-api-v2.6 to upload video in mp4 format supplying source equal to the link of the video where it has been upload to a web server but I'm getting this error

    {
  "error": {
    "message": "There was a problem uploading your video file. Please try again.",
    "type": "OAuthException",
    "code": 390,
    "error_subcode": 1363030,
    "is_transient": true,
    "error_user_title": "Video Upload Time Out",
    "error_user_msg": "Your video upload timed out before it could be completed. This is probably because of a slow network connection or because the video you're trying to upload is too large. Please try again.",
    "fbtrace_id": "BjhWMaUVuR1"
  }
}
ZAIN UL ABIDEEN
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  • `Your video upload timed out before it could be completed. This is probably because of a slow network connection or because the video you're trying to upload is too large. Please try again.` Can you try with a small file? – Muhammad Sumon Molla Selim Jul 07 '16 at 04:10
  • I'm uploading from web server and its size is 856 KB only. – ZAIN UL ABIDEEN Jul 07 '16 at 04:51
  • cam you share the full code how you are sending the file? – Muhammad Sumon Molla Selim Jul 07 '16 at 05:11
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    Right now I'm only using the [Graph Api](https://developers.facebook.com/tools/explorer/) to upload video but I'm unable to figure out [Uploading Videos with the Graph API](https://developers.facebook.com/docs/graph-api/video-uploads) then I will implement it using facebook-php-sdk-v5 – ZAIN UL ABIDEEN Jul 07 '16 at 05:38
  • okay. try and see if that works. all the best. – Muhammad Sumon Molla Selim Jul 07 '16 at 05:41
  • If you're "rolling your own" solution or upgrading a legacy SDK, you'll get this error message if you provide the upload data in the wrong field or format. For us, the fix was making sure we were using `new CurlFile()` for `source`. Might be something to check! [(Related)](https://developers.facebook.com/bugs/504112269933280/) – rinogo Aug 29 '17 at 21:47

0 Answers0