PHPMailer SMTP Connection Failed - GoDaddy

Question

I am working on a website, and in it there is a form that is used to send email through gmail with PHPMailer.

I have it all set up correctly, because it works on my AWS EC2 server. However, when I use the exact same setup on a GoDaddy hosting plan, it doesn't work (yes, I changed 'require' paths).

I am getting this error:

Mailer Error: SMTP connect() failed.

Here is my code:

$mail = new PHPMailer;

$mail->SMTPDebug = 0;

$mail->isSMTP();
$mail->Host = "smtp.gmail.com";
$mail->SMTPAuth = true;
$mail->Username = "**********@gmail.com";
$mail->Password = "*************";
$mail->SMTPSecure = "tls";
$mail->Port = 587;

$mail->setFrom("**********@gmail.com", "Red's Mailer");
$mail->addAddress("*********@shaw.ca", "Name");

$mail->isHTML = true;

$mail->Subject = "New Submission From " . $name;
$mail->Body = $html_msg;
$mail->AltBody = $alt_msg;

Any ideas on the problem?

Did you try commenting out '$mail->isSMTP()' as suggested here? http://stackoverflow.com/questions/18496650/smtp-connect-failed-message-was-not-sent-mailer-error-smtp-connect-failed — tim berspine, Jul 07 '16 at 20:06
When you turn on debugging '$mail->SMTPDebug = 1', what do you see? — tim berspine, Jul 07 '16 at 20:13
SMTPDebug = 2 would be a more useful debugging level. There are plenty of questions on SO about PHPMailer and gmail accounts as well as PHPMailer and GoDaddy. I'm sure this question is a duplicate of one of them.... — Martin, Jul 07 '16 at 20:15
@timberspine 2016-07-07 20:20:03 SMTP ERROR: Failed to connect to server: Connection refused (111) 2016-07-07 20:20:03 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting — RedXTech, Jul 07 '16 at 20:20
Possible duplicate of [PHP on GoDaddy Linux Shared trying to send through GMAIL SMTP](http://stackoverflow.com/questions/5440026/php-on-godaddy-linux-shared-trying-to-send-through-gmail-smtp) — Synchro, Jul 07 '16 at 21:03

score 5 · Accepted Answer · edited Aug 18 '17 at 20:44

GoDaddy mail server does not support any email containing "FROM" header entry of aol, gmail, hotmail, yahoo, live, aim or msn.

If you are using linux cPanel hosting plan then you do need to change few lines in your php code and it will work!

$mail = new PHPMailer;
$mail->SMTPDebug = 0;
$mail->isSMTP();
$mail->Host = 'localhost';
$mail->Port = 25;
$mail->ssl = false;
$mail->authentication = false;
$mail->addAddress("*********@shaw.ca", "Name");
$mail->isHTML = true;
$mail->Subject = "New Submission From " . $name;
$mail->Body = $html_msg;
$mail->AltBody = $alt_msg;

SMTP connect() failed – Kamaljeet Singh Aug 21 '20 at 03:34 — Kamaljeet Singh, Aug 21 '20 at 03:34

score 0 · Answer 2 · answered Jul 07 '16 at 20:25

0

I had similar issues. GoDaddy does not allow SMTP outside using the emails with your domain. If you contact support your should get the same answer.

answered Jul 07 '16 at 20:25

Fencer04

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i am also had the same issues but solution which i mentioned is working fine. – vignesh Subash Dec 21 '16 at 10:00

score 0 · Answer 3 · answered Sep 23 '16 at 17:16

I have found out why this isn't working - GoDaddy, for some reason doesn't like letting their clients using anyone else's SMTP servers, so you either have to use the email hosting provided by cPanel, which is extremely slow and inneficient.

What I've done instead is have the script hosted on an AWS ec2 instance and have the forms for the script post to that instead.

PHPMailer SMTP Connection Failed - GoDaddy

3 Answers3

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