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I am working on a web app that uses Highrise to store customer info, the app uses node.js and I'm using an npm package to hit highrise's api. When I try to hit the api to add a customer it is sending a request to the correct path (/people.xml) according to the highrise docs but it always returns a 404 error, what could be the problem here?

jmona789
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1 Answers1

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A possible problem could be the wrong credentials (token and account) that you use.

You can find the token in Settings > My Info > API Token and the account in your subdomain, for example if you have the this subdomain: http://subdomain.highrisehq.com, the account is subdomain.

For more details take a look HERE

Bogdan Alexandru Militaru
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  • Sorry, I had previously solved this and forgot to add it as an answer, this was the issue. I was using an npm package to make the highrise call and was using the username I used to sign in as `username` somewhere in the code, but it turned out I needed to use the username that highrise generally uses in the api endpoints which is usually your first and last name with no spaces. – jmona789 Dec 29 '16 at 17:52