How can I access to app log in a Tizen app on a real Samsung Smart TV?

Question

I am running an App with Tizen on a Samsung Smart TV. The App is working fine on the emulator Samsung Tizen TV Web Simulator but when I run it on a Samsung TV there are some functions that are no working: for example, the red key "A", or the green key "B" and so on... and I can´t find a way to debug the error

My question is: Can I access to the log console when I run the app on the real Samsung Device?

On the Tizen App I write some "console.log()" to have some Javascript log, and I can read this log when I am working the Tizen emulator, but I don´t know how to read this log when the app is running on the Samsung TV...

I am using Tizen SDK 2.4 and the Samsung Smart TV model is UN48JU6500

score 3 · Accepted Answer · edited May 23 '17 at 12:15

3

The short answer is:

Yes: If you are using the IDE/debugger with the actual device. See How to install and run App in the TV for details about putting the TV into "Developer Mode" and attaching the debugger.
No: If you launched the app directly on the TV (i.e., not from the debugger). You do not have access to internal console on the device. If you want a solution to capturing logging information in a true "production" setting, see some of the suggestions I laid out in Not getting proper logs in Samsung Tizen TV emulator

If you need additional help, let me know.

edited May 23 '17 at 12:15

Community

1
1

answered Aug 17 '16 at 02:56

davesaus

436
2
9

Thanks +davesaus, the solution using "Developer Mode" on TV and attaching the debugger was what I was looking for. – Pablo Ezequiel Inchausti Aug 21 '16 at 17:14
Could you explain how to receive console logs from Samsung smart TV non Tizen version ? – user1788736 Oct 26 '17 at 01:04
@user1788736 Hi were you able to get these logs, I am stuck in this situation for past one month and no help received from samsung.. – skygeek Dec 30 '19 at 15:38

How can I access to app log in a Tizen app on a real Samsung Smart TV?

1 Answers1