Reset password link return blank page

Question

Reset password link return blank page after I upgrade to the Magento 1.9.2.4

try this : http://stackoverflow.com/questions/33443503/supee-6788-and-password-reset-blank-page — fresher, Aug 23 '16 at 07:48
also this : [link2](http://magento.stackexchange.com/questions/107502/change-forgotten-password-page-blank) & [link3](http://www.tripleginteractive.com/blog/magento/magentos-forgot-reset-password-page-blank-fix/) for more information. — fresher, Aug 23 '16 at 07:49
I'm voting to close this question as off-topic because Stack Overflow is a [programming-related](http://stackoverflow.com/help/on-topic) Q&A site. Your question is not about programming. Perhaps you should post it on http://magento.stackexchange.com instead? — Enigmativity, Aug 24 '16 at 03:09

score 1 · Answer 1 · answered Aug 23 '16 at 08:47

1

Change forgotten password page was changed with SUPEE-6788 security patch.

In most cases all that's required to fix the issue is to copy customer_account_changeforgotten layout update handle from base/layout/customer.xml to [theme]/layout/customer.xml.

You can find more information on official patch documentation page: https://magento.com/security/patches/supee-6788-technical-details

Best of luck!

answered Aug 23 '16 at 08:47

Mladen Ilić

1,667
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could you pls join chat – Gem Aug 23 '16 at 09:31
http://chat.stackoverflow.com/rooms/121528/discussion-between-jeeva-rathinam-and-nsdlfefinedieicbe – Gem Aug 23 '16 at 09:31
i couldn't get you – Gem Aug 23 '16 at 09:38
@JeevaRathinam: I'm there. :) – Mladen Ilić Aug 23 '16 at 09:39

score 0 · Accepted Answer · answered Aug 24 '16 at 05:16

0

This issue is related to SUPPEE-6788. Either you upgraded Magento or install this Patches. So I suggest you to please add FORM KEY in forgot password form.

And if you didn't change it in customer.xml then please change reset password code from base to your theme's customer.xml

answered Aug 24 '16 at 05:16

Mayur

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chat @ http://chat.stackoverflow.com/rooms/121528/discussion-between-jeeva-rathinam-and-nsdlfefinedieicbe – Gem Aug 24 '16 at 05:18
come to chat box pls – Gem Aug 24 '16 at 05:19
I have no sufficient reputation for it so please ask here. @JeevaRathinam – Mayur Aug 24 '16 at 05:20
what can i do first – Gem Aug 24 '16 at 05:24
Add – Mayur Aug 24 '16 at 05:37
Add this code in forgot password form. after
tag start
– Mayur Aug 24 '16 at 05:37
where is forgot password form ?? – Gem Aug 24 '16 at 05:39
do u have skype id – Gem Aug 24 '16 at 05:39
yes 'mayurasisodia' – Mayur Aug 24 '16 at 05:39
am send invition. pls accept – Gem Aug 24 '16 at 05:40
Solution : https://magentary.com/kb/reset-password-blank-page-after-supee-6788/ – Gem Aug 24 '16 at 08:34

Reset password link return blank page

2 Answers2