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I'm getting the above error when I try to create the first leaderboard for my newest app. Does anyone know how to resolve the error?

I do have another app with a leaderboard but surely that won't affect this app. For reference, I'm trying to create a single leaderboard.

TripWire
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  • I have the same problem. – rootpanthera Oct 25 '16 at 15:59
  • same here. Can't seem to find a way around it. – Loic Argelies Oct 25 '16 at 17:16
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    Hi, I've raised a bug with Apple with a video of the issue. Hopefully, they will investigate soon, and then I will update you both. – TripWire Oct 25 '16 at 18:37
  • Thanks. This is very likely indeed a QA issue with their latest itunes connect rollout. – Loic Argelies Oct 25 '16 at 18:52
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    No news yet, they have responded asking for more information and I have supplied it. – TripWire Oct 26 '16 at 07:36
  • Same here, looks like an issue on Apple's side. Hopefully it'll be solved soon – XIII Oct 26 '16 at 08:13
  • Thanks @Chelsea for handling it. Of course, just them trying out the "create leaderboard" button ought to be sufficient to reproduce... Not sure how much more information you can provide :) – Loic Argelies Oct 26 '16 at 16:00
  • Yes, I suspect the person I was communicating with was just buying time/delaying the inevitable! – TripWire Oct 26 '16 at 18:53
  • Same issue here. – Zoyt Oct 26 '16 at 19:16
  • No updates - radio silence from apple today. However, I have found the following posts which have been created since I created mine: https://forums.developer.apple.com/thread/66460 https://www.buildbox.com/forum/index.php?threads/create-a-leaderboard-is-not-working-on-ios.7616/ So I am fairly confident that it's a bug on Apple's end and I suspect they are probably aware of it at this point – TripWire Oct 27 '16 at 02:43
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    Received confirmation they are working on the fix – TripWire Oct 27 '16 at 18:08
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    Just verified and it has now been fixed. Thanks @Chelsea fr reporting the bug. Create away. – Loic Argelies Oct 28 '16 at 05:24
  • Guys, did you try updating an existing leaderboard? I can't do that and get an error. @Chelsea, if you get the issue, I suggest you extend the same ticket with Apple please. Otherwise I may have to tell them whole thing over again. Thanks! – Ahmed Salman Tahir Oct 28 '16 at 13:50
  • @AhmedSalmanTahir Tried and indeed got an error "A leaderboard with ID ... already exists.". While I appreciate Apple fixing the original issue, looks like they are rushing things out a bit these days without proper checks and balances in their db rollouts. This does point to another, new issue though, so a new bug report would likely make sense here. – Loic Argelies Oct 28 '16 at 16:32
  • I've reported this as a new problem with Apple (bug id 29003239). Will ping when I know more. – Loic Argelies Oct 28 '16 at 17:25
  • I've opened a new question to track the new problem: http://stackoverflow.com/questions/40310350/itunes-connect-cant-edit-existing-leaderboard – Loic Argelies Oct 28 '16 at 17:34
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    Perfect! Thanks a lot @LoicArgelies – Ahmed Salman Tahir Oct 28 '16 at 17:38

1 Answers1

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This was a bug in iTunes Connect and was confirmed by Apple. The fix has now been released and you should be able to create leaderboards now.

TripWire
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