Website users have to log back in after about a 1-5 minutes of inactivity

Question

I took over developing a website using C# and for some reason the website keep asking the users to log back in after about a 1-5 minutes of inactivity. I checked the Web.config and the timeout set to 60

<authentication mode="Forms">
  <forms loginUrl="login.aspx" name=".tgcpauth" defaultUrl="~/default.aspx" timeout="60" slidingExpiration="true" cookieless="UseCookies"/>
</authentication>

I have tried this on Google Chrome and Firefox as well.

The final result I want is to kick them out after 30 minutes instead of few seconds.

Update: I tried to add <sessionState timeout="30" /> to my code before and after the authentication section but it still log the users out after 10 minutes of being idle. I read somewhere that 10 minutes is the default time for IIS. If that's the case, then how do I know which version of IIS I am running and where do I find IIS? I am using Microsoft Visual Studio 2010. Now, if I don't have IIS installed, then should I install it and what good is it for my c# website?

so what you want? you want to remove this auto logging off after 5 minutes or wanna add it? — Vishwa Ratna, Oct 28 '16 at 16:24
In IIS you can set an idle time-out for the App pool. Your users would be logged out once this expires. Maybe that's a place to check? Default is 20 mins I think — Dave Greilach, Oct 28 '16 at 16:27
Something like that. I want to keep it active for 30 minutes or so — chattyhu, Oct 28 '16 at 16:27
IIS is the server that is running the website. Depending on what version of windows server you're using it will look different, but it's pretty straight forward. — Dave Greilach, Oct 28 '16 at 16:37
You might want to look at [Forms authentication timeout vs sessionState timeout](http://stackoverflow.com/q/17812994/215552) as well. — Heretic Monkey, Oct 28 '16 at 16:53

score 0 · Answer 1 · answered Oct 31 '16 at 20:43

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For those who are looking at this question, I found out that I cannot do anything on this since the website is hosted on GoDaddy and another copy on HostGator on a shared server and we have no control over the application timeout pool.

answered Oct 31 '16 at 20:43

chattyhu

17
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Website users have to log back in after about a 1-5 minutes of inactivity

1 Answers1