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I'm trying to install SQL Server 2014 but it stays in the same spot (Install_VCRuntime_Cpu32_Action) for hours. It's already the third time I'm trying to install so I don't know what else to do.

SQL Server 2014 Installation

enter image description here

RBT
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Holydead
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  • Did you verify that only one install is going on? I assume you restarted between each install? Also, what version of windows and SQL Server are you using? – Joel Nov 01 '16 at 02:50
  • Yes, it was only one install, yes i did restarted between installs and my OS is Windows 10 v.1607 and it's the SQL Server 2014 v.12.0.2000.8 – Holydead Nov 01 '16 at 22:56
  • Ok, I assum your computer has all updates and that the hang isn't the computer trying to install updates. Could you check the logs following this link https://msdn.microsoft.com/en-us/library/ms143702(v=sql.120).aspx and see what the error is? – Joel Nov 02 '16 at 13:19
  • Related post - [SQL Server 2017 Developer edition installation is stuck (hung up) endlessly](https://stackoverflow.com/q/47432390/465053) – RBT Feb 07 '19 at 08:42

2 Answers2

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I observed this very same issue in one of my colleague's windows 10 box with SQL Server 2014 Enterprise installer as well. As mentioned in this MS connect bug you can try either of the below mentioned options:

  1. As mentioned by KevinMS in comments tab :

I used task manager and killed the Windows Installer instances, clicked Retry and the installation completed. What a beat down.

You can kill the Windows Installer process as shown below:

enter image description here

  1. As mentioned by Jonathan Dyke in workarounds tab:

It's fixed!

http://support.microsoft.com/kb/2820068

I tested this solution with 2014 express and can confirm that using /SkipInstallerRunCheck works as advertised. The installer no longer goes into an endless loop when it can't shut down msiserver.

For my colleague who was facing this issue with SQL Server 2014 setup, solution # 1 above worked.

Regarding SQL Server 2017 : My colleague faced exactly same issue on SQL Server 2017 also. We didn't see the "Windows Installer" app in processes tab on his machine. So we went with solution # 2 i.e. launch the installer as Setup.exe /SkipInstallerRunCheck and it worked for him. While running from PowerShell console the command looks like .\Setup.exe /SkipInstallerRunCheck.

RBT
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I had this same issue on SQL express 2014. When I went to check there was indeed a Windows Installer running. I killed that process & SQL proceeded to install just fine.

Found this here: https://community.spiceworks.com/topic/483582-ms-sql-2014-install-freezing

tcsgeek
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  • I've fixed with solution #1 as well on MSSQL Express 2017, by killing two Windows Installer processes. Thank you! – funder7 Jun 17 '19 at 05:06