The user with id # does not have the right view on profile with id #

Question

I am attempting to add a contact to a contact field, the field currently has no information in the app. I originally attempted this through app authentication but found this post on Podio forum and this on here and changed authentication to user.

The user is a workspace admin, the profile_id I am adding is a workspace member and the app has no restrictions on it.

What am I missing and how do I resolve the issue?

$item_id = 1111111;
$field_id = 2222222;
$profile_id = 3333333;

Podio::authenticate_with_password( 'admin_user_email', 'password' );
$item = PodioItem::get_basic( $item_id );
$external_id = 'sign-off-authority';
$contact = new PodioContactItemField( array( 'field_id' => $field_id, 'external_id' => $external_id, 'values' => array( 'profile_id' => $profile_id ) ) );
$item->fields[] = $contact;
$item->save();

results in the following stacktrace:

Fatal error: 
Uncaught PodioForbiddenError: 
"The user with id #### does not have the right view on profile with id ####" 
Request URL: http://api.podio.com/item/1111111 Stack Trace: 
#0 C:\xampp\htdocs\podio-api\lib\Podio.php(322): Podio::request('PUT', '/item/1111111', Array) 
#1 C:\xampp\htdocs\podio-api\models\PodioItem.php(184): Podio::put('/item/1111111', Array) 
#2 C:\xampp\htdocs\podio-api\models\PodioItem.php(67): PodioItem::update(1111111, Array, Array) 
#3 C:\xampp\htdocs\getItems.php(48): PodioItem->save() 
#4 {main} thrown in C:\xampp\htdocs\podio-api\lib\Podio.php on line 286

yes I did a get request for all workspace members to find their profile_id's & to make sure they were workspace members — APW, Dec 02 '16 at 08:10

score 2 · Accepted Answer · answered Dec 08 '16 at 15:54

I found out that either php or podio's php api library was converting my stored value into an array and not retaining it as an integer value. I tried using both user_id and profile_id with neither working, until I realised through output logs what was happening. I had to update the code to this:

$profile_id = 3333333;
$arr = [];
$arr['profile_id'] = $profile_id;
$contact = new PodioContactItemField( array( 'field_id' => $field_id, 'external_id' => $external_id, 'values' => $arr ) );

by creating an array and adding that to the object it retained it's preset format and was accepted by the api. Now the code runs fine.

Pavlo - Podio · Answer 2 · 2016-12-03T04:18:36.417

It works for me using user_id instead of profile_id. Can you give it a try?

Here is working example in ruby:

Podio.client.authenticate_with_credentials(<user_email>, <user_password>)
field_external_id = 'requester'
field_new_value = [{'value' => {'type' => 'user', 'id' => <some_other_user_id>}}, 
                   {'value' => {'type' => 'user', 'id' => <different_user_id>}}]
Podio::ItemField.update(item_id, field_external_id, field_new_value)

The user with id # does not have the right view on profile with id #

2 Answers2

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