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We have sitecore CMS (asp.net application) hosted in Azure Web Apps. On web.config the excutiontime has been set to 1 hour and the session and form auth is set to expire in 20minutes.

When I try to install the sitecore update package I keep getting error below within 4 minutes.

<html><head><title>500 - The request timed out.</title></head><body>  <font color ="#aa0000">         <h2>500 - The request timed out.</h2></font>  The web server failed to respond within the specified time.</body></html>

Appreciate if you could help me understand if there any explicit timeout setting on web app that that overwrite my web.config settings? If yes, how do we increase?

I had a look at few thread posts but didn't help:

Azure Web App or App Service: Service calls(web server) times out after nearly 4mins

How To Prevent HttpWebRequest with long response from timing-out Azure Web App

Thanks.

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Nil Pun
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  • See this answer: http://stackoverflow.com/questions/38673318/azure-asp-net-webapp-the-request-timed-out/38676086#38676086 – evilSnobu Dec 29 '16 at 13:22
  • Unfortunately can't change the package installation logic (no access to source code for CMS) – Nil Pun Dec 29 '16 at 13:33

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