My android application not compatible with tablet

Question

I am using a Samsung Tab A (SM-T550) tablet running Android 5.0.2. I am able to side-load the APK for my app successfully, but I'm not able to find the app in the Google Play Store. When I go to the Google Play Store link directly, Google Play claims that the app isn't compatible with my device.

Here what I added in the manifest:

<supports-screens
    android:anyDensity="true"
    android:largeScreens="true"
    android:normalScreens="true"
    android:resizeable="true"
    android:smallScreens="true"
    android:xlargeScreens="true"/>

<compatible-screens>
    <screen android:screenSize="large" android:screenDensity="480" />
    <screen android:screenSize="xlarge" android:screenDensity="480" />

    <screen android:screenSize="small" android:screenDensity="ldpi" />
    <screen android:screenSize="small" android:screenDensity="mdpi" />
    <screen android:screenSize="small" android:screenDensity="hdpi" />
    <screen android:screenSize="small" android:screenDensity="xhdpi"/>

    <!--all normal size screens -->
    <screen android:screenSize="normal" android:screenDensity="ldpi" />
    <screen android:screenSize="normal" android:screenDensity="mdpi" />
    <screen android:screenSize="normal" android:screenDensity="hdpi" />
    <screen android:screenSize="normal" android:screenDensity="xhdpi" />

    <!-- all large size screens -->
    <screen android:screenSize="large" android:screenDensity="ldpi" />
    <screen android:screenSize="large" android:screenDensity="mdpi" />
    <screen android:screenSize="large" android:screenDensity="hdpi" />
    <screen android:screenSize="large" android:screenDensity="xhdpi" />

    <!-- all xlarge size screens -->
    <screen android:screenSize="xlarge" android:screenDensity="ldpi" />
    <screen android:screenSize="xlarge" android:screenDensity="mdpi" />
    <screen android:screenSize="xlarge" android:screenDensity="hdpi" />
    <screen android:screenSize="xlarge" android:screenDensity="xhdpi" />

    <!-- Special case for Nexus 7 -->
    <screen android:screenSize="large" android:screenDensity="213" />

</compatible-screens>

Build.gradle:

    minSdkVersion 16
    targetSdkVersion 23

Permissions in the manifest file:

<uses-permission android:name="android.permission.ACCESS_COARSE_LOCATION" />
<uses-permission android:name="android.permission.CAMERA" />
<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE" />
<uses-permission android:name="android.permission.READ_EXTERNAL_STORAGE" />
<uses-permission android:name="android.permission.RECORD_AUDIO" />
<uses-permission android:name="android.permission.INTERNET"/>
<uses-feature android:name="android.hardware.camera" />
<uses-permission android:name="android.permission.ACCESS_FINE_LOCATION"/>
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE"/>
<uses-permission android:name="android.permission.ACCESS_WIFI_STATE"/>
<uses-permission android:name="android.permission.CALL_PHONE"/>

But same thing, my tablet not compatible.

When I install the APK directly, working perfectly.

The error is when i try to find the application on Google Play, it do not appear, when i go directly to the google play link, my device is not compatible. — Jis Maxi, Mar 06 '17 at 17:24
Why do you have these atributes in the manifest? Normally are not required. Please check the documentation. https://developer.android.com/guide/topics/manifest/compatible-screens-element.html Remove it from manifest and try again. — AndroidRuntimeException, Mar 06 '17 at 17:40
I'm curious - what happens if you try some of the things in this article? http://www.traemcneely.com/2011/12/17/how-to-fix-your-device-is-not-compatible-with-this-item-in-android-app-market/ — EJoshuaS - Stand with Ukraine, Mar 06 '17 at 17:41
@AndroidRuntimeException i uploaded my application without theses line first time, and i found that my app not compatible with tablet, and today added this lines in case i solve the problem, any other solution ? — Jis Maxi, Mar 06 '17 at 17:42
Try install it using ADB from Android Studio, maybe you got an error. — AndroidRuntimeException, Mar 06 '17 at 17:47
Working fine locally, apk install well, i have problem of incompatibility on google play only. — Jis Maxi, Mar 06 '17 at 17:48
Did you try this http://stackoverflow.com/a/11692522/2294985 — Omar HossamEldin, Mar 06 '17 at 17:49
@OmarHossamEldin I was going to ask the same thing, actually - it does seem slightly odd that side-loading would work, though. I've never actually tried that though. — EJoshuaS - Stand with Ukraine, Mar 06 '17 at 17:50
@OmarHossamEldin but my application need the camera ! and my tablet have a camera. — Jis Maxi, Mar 06 '17 at 17:51
Are there any other hardware permissions you list in the manifest? What happens if you clear the Marketplace cache like the linked article suggests? — EJoshuaS - Stand with Ukraine, Mar 06 '17 at 17:53
I didn't ran into this issue before, But did you tried to add statement ? — Omar HossamEldin, Mar 06 '17 at 17:53
I listed all the permissions of my manifest file. check the post. — Jis Maxi, Mar 06 '17 at 17:54
@OmarHossamEldin I just saw that you suggested this - I just added it as an answer, I guess you beat me to it - [this answer](http://stackoverflow.com/questions/7882955/android-permission-call-phone-for-tablets) says that that can cause the problem. — EJoshuaS - Stand with Ukraine, Mar 06 '17 at 18:01
@OmarHossamEldin You was right, you solved the problem ! do you want create a comment to check your answer or i check the one of EJoshuaS ? — Jis Maxi, Mar 06 '17 at 18:22
@JisMaxi He has more reputation than me so I guess I will create my own answer ^_^ — Omar HossamEldin, Mar 06 '17 at 18:23
@OmarHossamEldin You did suggest it slightly ahead of me anyway :) — EJoshuaS - Stand with Ukraine, Mar 06 '17 at 18:30

score 3 · Answer 1 · edited May 23 '17 at 10:30

3

The problem is with this line in the manifest:

<uses-permission android:name="android.permission.CALL_PHONE"/>

According to the answers to this question, this can cause the app to be unavailable on the marketplace for tablets (since tablets can't be called). They recommend adding the following line to your manifest:

<uses-feature android:name="android.hardware.telephony" android:required="false" />

edited May 23 '17 at 10:30

Community

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answered Mar 06 '17 at 18:00

EJoshuaS - Stand with Ukraine

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@JisMaxi Glad we could help. – EJoshuaS - Stand with Ukraine Mar 06 '17 at 18:31

score 3 · Accepted Answer · answered Mar 06 '17 at 18:25

3

Some Tablets need to add one more line of code,

<uses-feature android:name="android.hardware.telephony" android:required="false" />

This was mainly for tablets with no sim cards, But I searched for the tablet you are using and it already has a sim card, More Info will be written in case I found the reason.

answered Mar 06 '17 at 18:25

Omar HossamEldin

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Thank you, this solved the problem. My Tablet do not have a SIM CARD, purhapse some other model, but this one not. – Jis Maxi Mar 06 '17 at 18:26
Isn't this your model , http://www.gsmarena.com/samsung_galaxy_tab_a_9_7-7122.php, It says here it has micro sim card – Omar HossamEldin Mar 06 '17 at 18:28
Me is SM-T550 :) is this one: http://www.samsung.com/levant/smartphones/galaxy-tab-a-9-7-t550/SM-T550NZWAMID/ – Jis Maxi Mar 06 '17 at 18:34

Narendra Sorathiya · Answer 3 · 2017-03-06T18:00:43.610

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create layout folder name with layout-sw320dp, layout-360dp,layout-sw480dp, layout-sw600dp & layout-sw800dp. Create All Layout which you need to show in Tablet Devices, make as per Tab size & put into appropriate Layout Folder.

No Need to Add <supports-screens> & <compatible-screens> code in Manifest.xml

edited Mar 06 '17 at 18:00

answered Mar 06 '17 at 17:42

Narendra Sorathiya

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Layout are same for all phones and tablet, i will duplicate the folder layout to layout-sw400dp, layout-sw320dp and layout-320dp? – Jis Maxi Mar 06 '17 at 17:45
Yes, But you need to modify size of widget as per device size. – Narendra Sorathiya Mar 06 '17 at 17:46
Where and how to do that ? – Jis Maxi Mar 06 '17 at 17:47
Please create duplicate files of all layout files & put into `layout-sw600dp` & `layout-sw800dp` layout folder for 7 inch & 10 inch devices. – Narendra Sorathiya Mar 06 '17 at 17:49
This won't work - the actual problem is the fact that he requests Call permission and tablets can't accept calls. – EJoshuaS - Stand with Ukraine Mar 06 '17 at 18:50

My android application not compatible with tablet

3 Answers3