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Im trying to install Visual Studio 2015 on my Windows 10 Machine for over a week now and i keep getting the same Error.

Im trying to install nothing but the default install and Visual C++.

I tried multiple ways to fix the error, mentioned in other tutorials, but none of them worked. Those attemps include:

devenv.exe /resetuserdata

devenv.exe /safemode

devenv.exe /resetsettings

Looking at the security settings to see if they where wrong (they weren't)

Looking at the registry Value for the %Appdata% Key (was already set to the right value)

Lots and lots of reinstalls, repairs and i cleared all programms, used with VS once

i also collected the logs and shared them under https://1drv.ms/u/s!AtU4BDC5eG5UhHX1S46oMnFPT3Ne

Erik Schulze
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  • What does the install log tell you? – Ken White Mar 10 '17 at 23:50
  • @KenWhite Where do i find the install log? – Erik Schulze Mar 10 '17 at 23:57
  • In the %Temp% directory. It will have a .log extension, and be dated the same date as when you last ran the installer. – Ken White Mar 11 '17 at 00:05
  • @KenWhite i found it, is there any specific area in the file,i should focus on? – Erik Schulze Mar 11 '17 at 00:14
  • Oh, for Pete's sake! Yes. The parts that indicate errors or failures. Did you even look at it? Did you think you'd need to look at the lines that say *Succeeded* or *Complete* or *Passed*? Look at where the errors or failures start. Each line is date and time stamped. – Ken White Mar 11 '17 at 00:43
  • @ErikSchulze, you can use http://aka.ms/vscollect to gather the installation logs. After using it, you will find vslogs.zip under %temp% folder then upload the file to https://onedrive.live.com/ and share the link here. – Sara Liu - MSFT Mar 13 '17 at 09:21
  • @Sara-MSFT okay,thanks for your advice , i uploaded the zip under https://1drv.ms/u/s!AtU4BDC5eG5UhHX1S46oMnFPT3Ne i didnt find something when i looked in them, but i probably missed much – Erik Schulze Mar 14 '17 at 15:34
  • @ErikSchulze, from the log file, I found the error message like "ExecuteError: Package (MobileServicesConnectedServices_VS) failed: Error Message Id: 1722 ErrorMessage: There is a problem with this Windows Installer package....", please have a look at the solution that Anaksunaman provided in this similar issue: http://stackoverflow.com/questions/36579844/visual-studio-2015-community-installation-failure/36855337#36855337 – Sara Liu - MSFT Mar 16 '17 at 05:54
  • @Sara-MSFT ok,thanks ,i tried the steps in the guide and although they didn't fix the Problem, a clean Windows install and vs 2017 did it – Erik Schulze Mar 16 '17 at 20:09

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