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The ServiceM8 API documentation on what can be referenced has no mention of custom fields. If a client has custom fields setup in ServiceM8 at a job and client level are you able to reference / pull this information from ServiceM8 through the API? We are looking at querying the ServiceM8 API to an SQL database and want to confirm if this information is available.

Brinkin
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Peter Jonsson
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1 Answers1

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Any custom fields you have on a particular account are visible on the API. They appear just like the regular job/company fields (status, description, job_address etc) but they will have a customfield_ prefix.

So if you have a customfield on the Job object called "Registration Number" for instance, then when you query the Job endpoint it will show up like this:

[{
   "uuid":"8a3a10ee-3baa-4b5c-81f8-7684148da60b",
   "active":1,
   "date":"2014-11-24 00:00:00",
   "job_address":"123 Job Address St",
   "status":"Work Order",
   "customfield_registration_number":"ABC123",

   ... etc
 }]
telomere
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  • To clarify, the field that will display on the `job` endpoint is the `field_name` field, not the `display_name` field. I.e. You could have a `display_name` of "Registration Number", and a `field_name` of "registration_number", and the `job` endpoint object would then be `customfield_registration_number` – hmedia1 Mar 29 '17 at 01:01