7

Note:

I'm sure there is a better way of fixing this. I just thought I would put it out there to save someone some frustration.

I'm no expert, just trying to be helpful.

Problem:

When using JetBrains toolbox on an Ubuntu-based Linux distribution, the tool gives me an error:

Failed to prepare Directory. Unable to create version folder: /home/solomon/.local/share/JetBrains/Toolbox/apps/IDEA-U/ch-0/[a version number]

Details:

  • I've only come across it with Ubuntu-based Linux distributions.
  • Sometimes it doesn't happen when trying to install a new IDE after running the application as a super user.
Makoto
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Solomon Broadbent
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5 Answers5

15

I also just ran into this, and it turns out that the ~/.local/share/JetBrains/Toolbox was set to root ownership. I must have used sudo when running it originally.

The following fixed it:

sudo chown -R <username>:<username> ~/.local/share/JetBrains/Toolbox

Tony Day
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2

Can fix by adding read and write priveleges to the directory where it's installed:

sudo chmod -R 777 /home/[username]/.local/share/JetBrains

Solomon Broadbent
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1

After upgrading from Ubuntu 16.04 to 18.04, enountered the same issue. This worked for me,

sudo chown -R <username>:<username> ~/.local/share/JetBrains

Ijas Ameenudeen
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1

For mac users:

sudo chown -R user:group /usr/local/jetbrains-cli/
aclowkay
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1

On my Mac, it was the following:

sudo mkdir /usr/local/bin/apps
sudo chown -R $(whoami) /usr/local/bin/apps
Dave Cluderay
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